• Hi!
    Thanks for this plugin!
    I have installed it, but whe I try to launch the calculation, it keeps turning and nothing is happening. Do I have to install something else to make it work?
    Do I have to enter API password and username or Customer Number? I don’t have that.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Jeremy Carter

    (@defcronyke)

    Hey sorry, WordPress didn’t notify me of your post for some reason, so I only just noticed it. I double-checked with the latest wordpress version, and the plugin is working fine, so long as you follow the installation instructions. And if you need more info, the rest is in the FAQ.

    https://wordpress.org/plugins/shipping-canada-post-woocommerce/#installation

    and

    https://wordpress.org/plugins/shipping-canada-post-woocommerce/#description

    If you follow those steps, as I just did for testing, it should work fine. If it still doesn’t work, show me some logs or something and I might be able to help.

    Thread Starter Cameleweb

    (@cameleweb)

    Ok thanks… but the I’ve not seen these instructions the day I installed the plugin.

    You say :

    “On the settings page, fill in your Canada Post customer number and API credentials. If you don’t have these, you’ll have to sign up as a developer on the Canada Post website first.”

    Can you be more specific, where we have to do this step?

    Plugin Author Jeremy Carter

    (@defcronyke)

    I believe the page to sign up with Canada Post is: https://www.canadapost.ca/cpotools/apps/drc/home?execution=e1s1

    Thread Starter Cameleweb

    (@cameleweb)

    On Post Canafa website :

    Access Forbidden
    We’re sorry, but you need to have a business account before you can access this application. If you don’t have a business account, sign up now to create one. If you already have a business account, please sign out of your personal account and then sign in to your business account.

    Too complicated for me, sorry…

    Plugin Author Jeremy Carter

    (@defcronyke)

    It is perfectly normal for a third party service to require some type of account before they give you an API key to access their services, all the shipping services and plugins that give real shipping quotes do this. Anyway, good luck!

Viewing 5 replies - 1 through 5 (of 5 total)
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