• Resolved John Huebner

    (@hube2)


    For some reason this plugin keeps being deactivated, seems to happen all by itself. Any idea why this would be happening?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Rank Math

    (@rankmath)

    Hello @hube2,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    Is there any specific action that is being taken when that happens as we are unable to reproduce that on our end?

    Looking forward to helping you.

    Thread Starter John Huebner

    (@hube2)

    Not that I know of. I installed and activated it. I skipped the setup wizard. I just wanted to test and see what your plugin has because I am looking for a new SEO plugin to replace another popular plugin on all of my clients sites.

    Anyway, I was just clicking around the admin and then got a “you are not allowed to access that page message” and that’s when I discovered the plugin was deactivated. Really rather weird. Happened a second time and that is when I posted this.

    But now it seems to have sorted itself out because it’s no longer happening.

    Plugin Author Rank Math

    (@rankmath)

    Hello @hube2

    Glad that got resolved.

    It could have happened since you skipped the setup wizard even without skipping/completing the very first step.

    If you continue to face any issue, please feel free to get back to us and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
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