Keeps crashing my WooCommerce

  • lillydufeu

    (@lillydufeu)


    1 month, 1 week ago

    Let’s be frank – I loved it as long as it worked fine.

    Recently it started crashing my wordpress installation whenever I tried to update my woocommerce order status – a part of the script using the same css or some such.

    Ok, stuff like this can happen – just message the devs and they push a fix, right?

    Wrong. I tried to contact them every which way – it is next to impossible to send a bug report as a non subscription user. I did subscribe for a while to receive support during the installation process, but that has long expired. And now I can’t even send you info about a serious bug without giving you money?

    Abysmal.

Viewing 1 replies (of 1 total)
  • Plugin Support Gui A. a11n

    (@guicmazeredo)

    1 month, 1 week ago

    Hi there,

    Thanks for sharing your feedback. In fact, priority support via email is only included on our paid subscriptions. However, this forum is dedicated to users with free plans. So you reached out to us through the right channel. I’m sorry it took a while for you to find out, though. You can read more about our support here.

    Are you still facing the issue with your website crashing when updating a WooCommerce order status?

    Can you share a copy of the details found in MailPoet > Help > System Info? Please make sure to remove sensitive information (e.g. email addresses) before sending it.

    Thank you!

Viewing 1 replies (of 1 total)

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