Support » Plugin: Google Ads for WooCommerce » Will come back later

  • mortjako

    (@mortjako)


    I am in contact with the company and will provide my comments later.

    • This topic was modified 5 months ago by mortjako.
    • This topic was modified 4 months, 1 week ago by mortjako.
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  • Plugin Author kliken

    (@sitewit)

    We’re sorry to hear this. Upon reviewing your accounts, we noticed you had 3 different campaigns, but tried to use the same Google Merchant Account across all 3. Since each campaign was for different websites (stores), each new campaign caused the previous campaign to be disapproved. A few of your campaigns did run well, but it looks like your original campaign never got started. Our team is patching this, and will help reset your bill for the original campaign. We see your most recent ticket came in the last 48 hours, and our team will have a response with more info on this shortly. We look forward to getting this resolved, and improving your experience. We see your other campaigns managed to net you a positive return on your ad spend, so we hope to see the same for the others!

    Plugin Author kliken

    (@sitewit)

    Hello, Thanks for your feedback. We understand you have some great stores configured with multisite, and look forward to working with each one in the future! Please don’t hesitate to reach out to us when you are ready to restart your Google Shopping Ads campaign.

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