Kakao login problem

  • Resolved teddyyun

    (@teddyyun)


    2 years, 11 months ago

    I did setup app for Kakao. Test configuration was OK. But when I try to login in my site it’s not working. The message from app for Kakao is:
    “No profile data is returned from application. Please contact your administrator.”

    • This topic was modified 2 years, 11 months ago by teddyyun.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • unsolvedcontriver

    (@unsolvedcontriver)

    2 years, 11 months ago

    Hello.

    Thank you for reaching out to us.

    You are getting this error because the email and username are not returned from the Kakao for that specific email address, you can try from some different account and check.

    Also to avoid this you can activate the Profile Completion feature which will ask the user for an email or username if it is not automatically returned from the social provider.

    Please provide us the website URL so that we can check the issue from our end.

    You can also contact us by e-mail from the plugin support form or by e-mail at the e-mail address provided on our website. This way we can figure out the exact problem and we will be able to help you much efficiently.

    Thanks

    unsolvedcontriver

    (@unsolvedcontriver)

    2 years, 11 months ago

    Hi,

    We had answered your query and you did not send any response after it. So we are assuming that you have understood the solution provided and clarified the doubts. So we are marking this support query as resolved.

    Thanks

    Thread Starter teddyyun

    (@teddyyun)

    2 years, 11 months ago

    I am waiting few more testing results friends who have KAKAO accounts.
    The issue is not solved you. I have a same problem.

Viewing 3 replies - 1 through 3 (of 3 total)
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