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jwplayer not displaying youtube videos on ipad/iohones

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author JW Player

    @longtail-video

    Do you have a screen of what you see on iOS devices?

    I’m in the same boat. I embedded youtube videos to a jw player playlist and it’s not showing on ios devices. I’ve reached out to Long Tail and am a premium member, but still haven’t heard back. Their support has been nonexistent.

    We have Woo Commerce and a child theme for Canvas running on a site that also has a video page using JW Player. We are not able to see the player on mobile devices (iPhone) and iPads, even though the player is setup to be HTML5. http://reedsinc.com/videos/ is the page.

    I’m wondering if there might be some code conflict with WooCommerce and the JW Player’s javascript or the way it renders the video for mobile. Do you have any thoughts on this or suggestions on how we can get it to work?

    Plugin Author JW Player

    @longtail-video

    We only support single YouTube entries in HTML5 mode on devices (via a straight fallback to the default YouTube player). YouTube playlists in HTML5 mode are not yet supported.

    This is a bummer! I do hope it changes, as the main reason I bought JW Player was for HTML5 support and all of my clients insist on their sites working for mobile, so I didn’t even know this would be an issue. Is there an ETA on when you’ll get this resolved?

    Plugin Author JW Player

    @longtail-video

    We are planning on adding it for a future release, but there is no ETA yet – http://developer.longtailvideo.com/trac/ticket/1214

    Single YouTube entries will work, though.

    Will it work for Vimeo embedded videos? Is there any work around for playlist video with embedded videos?

    Plugin Author JW Player

    @longtail-video

    Vimeo is not supported.

    Single YouTube entries will work, though.

    deactivate flash in browser and try (html5 fallback). not working, even on your jw-website! just an ugly firefox square “this plugin is deactivated”. other html5 players for free ($0) can do this better!
    please fix soon!

    Plugin Author JW Player

    @longtail-video

    We only support single YouTube entries on devices only. Full YouTube HTML5 support will be added in 6.8.

Viewing 9 replies - 1 through 9 (of 9 total)
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