• Resolved eqr

    (@eqr2020)


    Hello!

    I just updated this plugin, but under the “Cookie Scanner” I’m getting the following message:

    To scan cookies following tables should be present on your database, please check if tables do exist on your database.
    
        {$wpdb->prefix}cli_cookie_scan
        {$wpdb->prefix}cli_cookie_scan_url
        {$wpdb->prefix}cli_cookie_scan_cookies
        {$wpdb->prefix}cli_cookie_scan_categories

    What can I do?

    Thanks in advance

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author WebToffee

    (@webtoffee)

    Hi @eqr2020,

    The reason for the error is that some database tables required for the working of the cookie scanner feature wasn’t created upon installation or update.

    To fix the issue, please go to WordPress > Plugins page, then deactivate and activate the CookieYes | GDPR Cookie Consent & Compliance Notice (CCPA Ready) plugin once.

    Thread Starter eqr

    (@eqr2020)

    Thank you. Worked flawlessly.

    Thanks for this new feature! 🙂

    I have the same problem as @eqr2020. But with your proposal I couldn’t solve the poblem. The message appears nevertheless:

    To scan cookies following tables should be present on your database, please check if tables do exist on your database.
    {$wpdb->prefix}cli_cookie_scan
    {$wpdb->prefix}cli_cookie_scan_url
    {$wpdb->prefix}cli_cookie_scan_cookies
    {$wpdb->prefix}cli_cookie_scan_categories

    How to solve the still existing problem?

    Thanks in advance vor your help

    The @gnagflow2017 is solved 🙂
    I deactivated all plugins except the GDPR Cookie. Than I made a successful update of the plugin. In a next step I activated all the other plugins!

    None of the suggested solutions worked for me. Is there how to create these tables manually?

    Plugin Author WebToffee

    (@webtoffee)

    Hi @lsobral,

    Please share the site info. You can get it from WordPress Tools menu > Site Health > Info section. If you cannot share it publically, you can submit a ticket here.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Just updated but may be missing tables in database?’ is closed to new replies.