Support » Plugin: Akismet Anti-Spam » Just not stopping the spam!

  • Resolved shorelarkbythesea

    (@shorelarkbythesea)


    My dashboard has been saying

    29 Spam comments blocked by Akismet.

    for, oh, about 5 years now. I haven’t enquired about it before as mine is not a high-traffic site and I get relatively little spam. However, it has been increasing in volume for a couple of months, and just this morning I got a spam email that showed the sender WAS ME, when of course, it wasn’t! I’m using the latest version of Akismet (Version 4.1.1) and Contact Form 7 (Version 5.1.1).

    So why has Akismet’s message

    29 Spam comments blocked by Akismet.

    not changed in years, and why am I getting spam?? Under the settings I see

    PAST SIX MONTHS 0
    ALL TIME 29
    ACCURACY 100%

    all of which is nonsense.

    I upgraded recently to Jetpack Premium…do I need a new API key or something?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hi everyone, I have a similar problem with the akismet plugin in my http://www.dispensadores.online site and I do not stop receiving spam emails all the time, any solution?

    Plugin Support csonnek

    (@csonnek)

    Happiness Rocketeer 🚀

    @shorelarkbythesea – since you have a Jetpack Premium plan, please reach out to us via the Jetpack contact form: https://jetpack.com/contact-support/

    Your Premium plan gives you priority support, so we can help troubleshoot the problem more quickly than we could here.

    Thanks!

    Plugin Support csonnek

    (@csonnek)

    Happiness Rocketeer 🚀

    @javi5z: Per your message:

    I do not stop receiving spam emails all the time, any solution?

    We don’t protect against spam in your email account. Akismet only blocks spam in comments and contact form submissions on your WordPress site.

    If you have an Akismet account and you’re having trouble with comments and contact form spam, please reach out to us via our contact form and give us your API key (do NOT post it here) so we can take a closer look:

    https://akismet.com/contact/

    Thanks!

    Hi @csonnek,

    Thanks for your replies; the issue is solely with the contact form and spam getting through. I did contact https://jetpack.com/contact-support/ before I posted here; the reply was it was best to contact CF7’s support, as there was nothing they (jetpack) could do about it other than suggesting some code and

    CF7’s support may be more helpful here, because it looks like you’re using a more customized contact form. We don’t support that plugin ourselves, so we’ll be of rather limited help here, I’m afraid.

    ; though my form is extremely basic, really: https://shorelarkbythesea.com/contact-us/. The person did look at what I was sending them, but the technical jargon was beyond me. I will go to https://akismet.com/contact/ as you suggest, thanks. I also posted about it in more detail here: https://wordpress.org/support/topic/akismet-spam-syntax/

    Thanks.

    • This reply was modified 11 months, 3 weeks ago by shorelarkbythesea. Reason: Clarification
    • This reply was modified 11 months, 3 weeks ago by shorelarkbythesea.
    • This reply was modified 11 months, 3 weeks ago by shorelarkbythesea.
    • This reply was modified 11 months, 3 weeks ago by shorelarkbythesea. Reason: even more clarification :)
    • This reply was modified 11 months, 3 weeks ago by shorelarkbythesea. Reason: the clarification continues
    Plugin Support csonnek

    (@csonnek)

    Happiness Rocketeer 🚀

    @shorelarkbythesea I do see the email you sent Akismet, but it does sound like a configuration problem with CF7. Let us know what their development team finds out in case it happens to others in the future. Will mark this as resolved for now.

    Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Just not stopping the spam!’ is closed to new replies.