Support » Fixing WordPress » Just Launched, Locked out (404)

  • Hi all,

    I just created my webpage and accidentally changed the siteurl and the WordPress Address in general settings. The WordPress temporary URL was prepopulated in those fields before I changed the URL to Now I can’t access my webpage, and can’t tell what the problem is. I changed the 2 settings back to in the phpadmin page and still can’t access my admin console.

    Is the problem that I need to wait 24 hours for the domain to point to the correct page? Do I need to wait for wordpress to finish publishing my site? Can I reset my entire wordpress site and start all over? I have the xml file I want to use to start over.

    The old temp url now goes to a different website, my guess is that WordPress used that url to host another site temporarily.

    Thanks for the help in advance!

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Moderator t-p


    Using FTP/ SFTP , or your web-host’s cPanel or whatever file management application your host provides, access phpMyAdmin on your host, then find your DB, there check the wp_options Table (Note: The table prefix of wp_ may be different if you changed it when installing), and make sure siteurl field and home field are correct.

    See this Codex for more info and more options

    If you don’t feel comfortable messing with the database, contact your hosting provider to help you with this or try other methods described in the aforementioned codex

    If you haven’t already done, always backup your database before doing any actions, just in case something really goes wrong. You can never have enough backups!

    Both the siteurl and home fields are correct, but I’m still getting a 404 error.

    Thanks for the link – that’s actually the guide I used to correct the fields.

    • This reply was modified 2 months, 2 weeks ago by  brandonhuang.

    Just got this automated message from Jetpack:

    This is a follow up on the recent Jetpack Monitor alert you received. It appears that your site,, is still not loading, and has been offline for 59 mins.

    Our monitoring requests are not being handled correctly by your site. This might mean that your site requires authentication, or that your DNS is misconfigured.

    We will continue monitoring your site, and will let you know when it’s up again.

    View your site’s activity to investigate when and perhaps why it went down.

    Moderator t-p


    Have you tried:
    Flushing any caching plugins you might be running, as well as server and/or browser caches. Not just your browser, but any op cache or content network cache as well such as Cloudflare. If you are using SiteLock, manage your caching there.
    Flushing Managed host caches. Managed WP hosting often has special caches. If your host has a “Purge Varnish” or “Flush Memcache” tool, try that. You can ask your provider to flush memcache and Varnish for you if necessary.



    Thank you!

    I’m back up now, but now I think I’m running 2 instances of WordPress. One on (new instance of WP I just got up and running today) and another on (original instance of WP I made this initial mess on). How can I consolidate?

    Moderator t-p


    For new question, please start a new topic.

Viewing 6 replies - 1 through 6 (of 6 total)
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