Support » Plugin: 3CX Live Chat » Just keeps getting worse and worse!

  • This was a great plugin, I installed it several months ago and it was just perfect. 5-stars! Then they kept updating it to the point of us just having to uninstall it. Meanwhile, they kept making more changes and updates and as of this week it was functional again. But with another update today, we had to completely shut it off. It doesn’t work at all. We can’t chat with anyone, which I’m sure is frustrating on our customer’s end too when they are sending us questions. So unless you have unlimited free time to mess with this, don’t been bother!!!!

Viewing 1 replies (of 1 total)
  • Plugin Author wpdev3cx

    (@wpdev3cx)

    Hi ESAR,
    your disappointment is very unpleasant for us, we are continuously work on the plugin’s development and we are trying to resolve users’ issues as soon as possible. So if you are able to provide us the following information we will be happy to investigate your issue.

    1. What is your WordPress Installation Language?
    2. Do you have enabled business hours?
    3. May you provide us a list with the plugins used by your WordPress?
    4. May you upload and share with us some screenshots in which will appear the issues that you are facing after last update and drives you to shut the plugin off?

    • This reply was modified 2 months, 2 weeks ago by wpdev3cx.
    • This reply was modified 2 months, 2 weeks ago by wpdev3cx.
Viewing 1 replies (of 1 total)
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