Just dont install ClickDesk

  • Kais777

    (@kais777)


    9 years, 10 months ago

    After removing all clickdesk code and plugins, the whole clickdesk thing is again visible on my website and annoys alot.

    I contacted with Clickdesk but they are of not any help. Now I have to re-install my whole website.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Sam Ambati

    (@jagan2desk)

    9 years, 10 months ago

    Hi Kais777,

    We take our support very seriously and we’re sorry you had this experience. Can you send your ClickDesk admin email id to info@clickdesk.com and we’ll have a look at it immediately ?

    Please feel free to write back to us if you have any questions.

    Regards,
    ClickDesk

    bolanlesd

    (@bolanlesd)

    9 years, 8 months ago

    Hello Sam,

    ClickDesk is not showing up in the Admin section of a user with a different role e.g. It wont show up when the user role is an Editor. It only shows up if an admin is logged in.

    Please help

    Mike Evans

    (@mike-evans)

    9 years, 8 months ago

    Hi Kais

    Thanks for writing back. Please have your WordPress Admin login to your WordPress Dashboard and deactivate and delete the ClickDesk plugin under the plugins section.

    Once this is done, please clear your browser cache and visit your website. You will no longer find the widget on it.

    Please note – The Editor may not have the access to view or add or delete the plugins installed. This is why he or she is unable to view the plugin installed.

    Do feel free to write back to me if you have any concerns or queries. I will be more than happy to help. You can also stop by our website http://www.clickdesk.com and chat with one of our agents online to get live help.

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
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