Support » Plugin: Notix - Web Push Notifications » Just doesn’t work

Just doesn’t work

  • usmanansari

    (@usmanansari)


    3 months, 3 weeks ago

    After following the entire steps to creating the account on their website, generating APIs, downloading their js file & uploading it to the server, then adding the tag in the head code, the plugin just won’t work.. irony is there is no option to delete the tags once you create them, so it kind of keep firing two or more push notifications. also the customizing options (adding our own logo & message) keeps resetting to its default by its own and there is no way you can change it. worst experience

Viewing 1 replies (of 1 total)
  • Plugin Author notix

    (@notix)

    2 months, 1 week ago

    Thank you for the feedback. We are sorry that our service has not satisfied you, and we apologize for any inconvenience caused.
    Please note that our tag can be integrated either manually or via WordPress plugin. Both types of integration do not work simultaneously – you should choose one to make the service work properly.
    If you disable the plugin – the push from our service will not appear anymore, it will be disabled. In case of manual integration, you should remove the tag from the source code manually and delete the sw.js file from the root folder, and the push notification won’t bother your users anymore.

    The customizing options are available inside the Notix platform, where you can set the appearance of the subscription window or push notifications.

    In case you have any issues or questions regarding the service – we are always ready to help and resolve any issue via live chat in your personal account or via email support@notix.co.

Viewing 1 replies (of 1 total)
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