Support » Plugin: Heartbeat Control » Just a note of thanks

  • Hey @jeffmatson,

    Saw a few rather vitriolic posts in amongst the threads after the update today, which seemed a bit strange. So this isn’t a support request, but I did want to say thank you.

    First of all for maintaining the plugin and keeping it updated, and I’d also like to say a special thanks for sorting out the tiny little glitch that snuck in earlier today so quickly.

    Your fast response is very much appreciated, and so is the fact that you have provided this useful tool to the community for free.

    Best wishes

    Guy

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  • Plugin Author Jeff Matson

    (@jeffmatson)

    Thanks so much. I really, really appreciate it and I’m glad you understand that we’re all human and sometimes, “shit happens”.

    You’ve definitely made my day a bit brighter.

    Jeff:

    I’m sorry I’m taking this out on you but this very seriously hurt my websites.

    I spend great amounts of time protecting my site from spam and hackers.

    But the most amount of damage that has been caused on my site has been from plugin updates, not spam and not hackers.

    You hurt my websites, their revenue and my readership.

    I’m sorry but you’ve got to get these things right.

    cheers

    kgray

    Plugin Author Jeff Matson

    (@jeffmatson)

    @kengray20 I get it. I would be a bit frustrated too. I do ask that you keep in mind that countless hours have been put into the development of this plugin, not to mention answering questions across various support forums, while asking for absolutely zero dollars in return.

    I work hard to push quality code, but unfortunately I’m human and make mistakes from time to time. We’ve all done it.

    I thought it would be a good idea to further some development on the plugin for you guys, but it’s turning out that it might have been a bad idea.

    Thank you Jeff! I came across your plugin by recommendation from SiteGround. They don’t host for free. Keep that in mind.

    Thank you Jeff, I learned about your plugin from a tech expert at A2 Hosting. It has made a big difference with the performance level of my websites. Your contribution to the WordPress community is appreciated.

Viewing 5 replies - 1 through 5 (of 5 total)
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