• I installed the plugin and went through the entire configuration. OK, now what? There is no “next” thing to do to get it to show up. The “How to use” button says this:

    “To display the floating menu in your site, you have to enable menu first on Menu Setting page and select menu you created and select save.”

    So what does “enable first on Menu setting page” mean? It doesn’t mean go to the Menu button under Customize. I tried that, and there is no such option. It doesn’t mean go to the theme’s customizer button for menus. Tried that.

    I contacted support because I would have bought the pro version for $17 in a minute if I could have gotten the free version working. The menus in the free version are so ugly I would have been embarrassed to put them on a website, but the $17 version has some promising-looking options.

    Also, the paid version seems to have the option to use it on individual pages, which is what I need. The free version has just “all pages” or “home page” options.

    But the support person had no idea what to do, either. Told me to go to the Widgets button in WordPress. Nope. That didn’t do it, either. It wasn’t listed under the Navigation Menus button.

    So I gave up. De-installed.

    Very likely, the problem is that it just doesn’t work with some themes. But it’s not my job to figure that out. This was a waste of a perfectly good hour of time.

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  • Plugin Author Access Keys

    (@access-keys)

    Hi,

    Thank you for your review.

    Basic configuration for the plugin to work is as follows:
    1) You will have to create the menu first from “Add New Menu” where you have to configure menu element from “Menu Structure” tab and menu template and position from “Display Setting” tab which you will need to store separately. If you need to set the custom design, then you can first create the custom template and assign it from the “Display Setting” while adding/editing the menu.

    2) Then, you will need to set the menu to enable and assign the menu to the required section in front site either home page and all pages limited to the free version of the plugin in “Menu Setting” page. “Menu Setting” here refers to the “Submenu” of the plugin rather than the default menu in WordPress.

    This should have set the menu and start working instantly. It might be a bit confusing at first but it’s really simple procedure. And, the plugin should work simply with any of the WordPress themes if written by following standard procedure. If not, we can surely help you with the resolvent with the issue.

    Thanks

    Your instructions are about as clear as dried creek mud.

    One of my professions (other than being a multiple-award-winning writer with 51 years’ experience) is teaching people how to write clearly and effectively.

    So first, here’s a tip about how to use the English language: Don’t run sentences together like this:

    “You will have to create the menu first from “Add New Menu” where you have to configure menu element from “Menu Structure” tab and menu template and position from “Display Setting” tab which you will need to store separately.”

    Second tip: In WordPress, you must ALWAYS say where the buttons are. I can’t tell from the above whether you are writing about buttons and options exclusive to your plugin, or whether you mean buttons in the standard customizer. Wherever they are, I spend a good 45 minutes going back and forth between the customizer and your plugin’s page looking for what to do next, and could not find them.

    Third tip: one of the truly stupidest things programmers do — and I see this all the time — is assuming that just because they know how to configure their own work, it is obvious to everyone. Your instructions are a vivid example of that sort of stupidity.

    I’m a genius at the use of the English language (and I can prove it with objective test results). Yet, I could not figure out what to do next with the screens you presented. Neither could the support person on “chat.” What does that tell you? It should tell you that you need someone with a better command of language to write or at least vet your instructions for you.

    Back in 1996, when I built my first interactive website, I spent many, many hours working on the few interactive screens to make sure that a visitor would clearly understand them. This human-interface part took a lot more hours than the technical side. The most crucial stage of software development is figuring out where the human eye goes next and where the human mind goes next.

    In closing: Yes, of course, it’s a “simple procedure” — if you’re the designer or if you have done it 20 times. Otherwise, it is not. Wake up, redesign your screens with simpler sets of choices (a series of screens with “Choice A” and “Choice B” is very common among smart developers, for example), and never lecture your elders again, kid.

Viewing 2 replies - 1 through 2 (of 2 total)
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