Moderator
Jan Dembowski
(@jdembowski)
Forum Moderator and Brute Squad
NUTS. Now I need to redact and review all of @judgeme replies in these forums…
@aggripure Do not send the author the admin access, they get into real trouble here for asking that.
@judgeme Your account has now been flagged for moderation watch.
https://wordpress.org/support/guidelines/#being-mod-watched-or-banned
Here’s why. I’ve deleted your offer to login to your user’s site. I’m am 100% sure you mean well but please never ask for credentials on these forums.
https://wordpress.org/support/guidelines/#the-bad-stuff
Now for the why: The internet is a wonderful place full of very nice people and a few very bad ones. I’m sure everyone here is very nice however, by giving some ones keys to your house you are trusting they wont steal anything. Likewise the person who takes the keys is now responsible for the house FOREVER.
If something was to go wrong, then you the author may well legally become liable for damages, which they would not normally have been as their software is provided without warranty.
Please be aware that repeatedly asking for credentials will result in us asking you to repeatedly stop before escalating up to the plugins team.
You don’t need admin access.
There are many ways to get information you need and accessing the user’s site is not one of them. That’s going too far.
You get the idea.
Volunteer support is not easy. But these forums need to a safe place for all users, experienced or new. Accessing their system that way is a short cut that will get you into real trouble in these forums.
