• Resolved alexdjordjic

    (@alexdjordjic)


    Hi, I’m having a problem when I try to enable the Jetpack statistics view to editors. When I activate the button, this message appears: Error updating settings. JsonParseError.
    My choice is not taken into account, so I have no way to enable this option.

    How do I fix this?

    Thank you,

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Dan (a11n)

    (@drawmyface)

    Hi there

    Could you please post your site URL here so that we can have a look?

    If you want it to remain private, you can also contact us via this contact form. If you choose to reach out directly, please include a link to this thread.

    Thanks!

    Thread Starter alexdjordjic

    (@alexdjordjic)

    Hi,

    Link : [ link moved to link field ]

    Thanks

    Plugin Contributor Dan (a11n)

    (@drawmyface)

    Hi there

    I checked your site and I was able to enable that option for you. Let us know if you still have trouble.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Json Parse Error jetpack’ is closed to new replies.