Title: json error due to plugin
Last modified: May 28, 2023

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# json error due to plugin

 *  Resolved [jarvis0099](https://wordpress.org/support/users/jarvis0099/)
 * (@jarvis0099)
 * [3 years ago](https://wordpress.org/support/topic/json-error-due-to-plugin/)
 * unable to update editor content for the pop design, creates json error. no other
   times this error occur. only when using the plugin

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [vi-support](https://wordpress.org/support/users/vicrisostomo/)
 * (@vicrisostomo)
 * [3 years ago](https://wordpress.org/support/topic/json-error-due-to-plugin/#post-16778083)
 * Hello there,
 * May I know what Popup Type/Extension you currently has? Please try the following
   steps below and let me know if you still have the same issue.
 * First, try clearing the website with the cache plugin you might have. If that
   doesn’t help, try reinstalling the plugin.
   In the end, try to check the possible
   conflict between our plugin and one of the plugins or themes you use.Here are
   the steps to perform:
 * To figure that out, may we ask you to deactivate all the plugins you have and
   in case the issue is fixed, by activating the plugins one by one, locating which
   plugin causes the conflict.
   With the same logic, please, try to check the conflict
   between our plugin and the installed themes.
 * Regards,
 *  Plugin Support [Jawada](https://wordpress.org/support/users/jawada/)
 * (@jawada)
 * [2 years, 11 months ago](https://wordpress.org/support/topic/json-error-due-to-plugin/#post-16893577)
 * Hi,
 * Marking this thread as clarified. Any questions, we are always here to assist.
 * Please contact us directly.
   Here’s the link [https://help.popup-builder.com/en/](https://help.popup-builder.com/en/),
   you will see an option to chat with us or send us an email.
 * Warm Regards

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘json error due to plugin’ is closed to new replies.

 * ![](https://ps.w.org/popup-builder/assets/icon-128x128.gif?rev=2698840)
 * [Popup Builder - Create highly converting, mobile friendly marketing popups.](https://wordpress.org/plugins/popup-builder/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/popup-builder/#faq)
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 * 2 replies
 * 3 participants
 * Last reply from: [Jawada](https://wordpress.org/support/users/jawada/)
 * Last activity: [2 years, 11 months ago](https://wordpress.org/support/topic/json-error-due-to-plugin/#post-16893577)
 * Status: resolved