Title: JSON Error
Last modified: September 5, 2020

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# JSON Error

 *  Resolved [portermaker](https://wordpress.org/support/users/portermaker/)
 * (@portermaker)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/json-error-28/)
 * JSON.parse: unexpected character at line 1 column 1 of the JSON data
 * I have my template set to “Default”. This happens EVERY TIME. Data do get saved,
   but I can’t redirect the user to the next step of the process – uploading files.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fjson-error-28%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Support [sanjuacharya77](https://wordpress.org/support/users/sanjuacharya77/)
 * (@sanjuacharya77)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/json-error-28/#post-13369476)
 * Hi [@portermaker](https://wordpress.org/support/users/portermaker/),
 * The link of the form that you have attached on this thread is not of the User
   Registration. And usually, the JSON error takes place due to the conflict between
   the plugin.
    So Please deactivate all other plugins except User Registration 
   and see if it works or not. If everything works fine then you can activate other
   plugins one after another and do test registrations at the same time. This will
   let you know the cause behind the error.
 * Let me know if it helps or not and I will get back to you.
 * Thanks and Regards!

Viewing 1 replies (of 1 total)

The topic ‘JSON Error’ is closed to new replies.

 * ![](https://ps.w.org/user-registration/assets/icon-256x256.gif?rev=3284028)
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## Tags

 * [json](https://wordpress.org/support/topic-tag/json/)

 * 1 reply
 * 2 participants
 * Last reply from: [sanjuacharya77](https://wordpress.org/support/users/sanjuacharya77/)
 * Last activity: [5 years, 7 months ago](https://wordpress.org/support/topic/json-error-28/#post-13369476)
 * Status: resolved