Title: JSON DECODE ERROR / cURL error 28
Last modified: April 3, 2026

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# JSON DECODE ERROR / cURL error 28

 *  Resolved [mahyulan](https://wordpress.org/support/users/mahyulan/)
 * (@mahyulan)
 * [2 months ago](https://wordpress.org/support/topic/json-decode-error-curl-error-28/)
 * Cleantalk used to work fine showing info in the WP dashboard.
 * But now I get on one of my sites
 * JSON_DECODE_ERROR
 * And on another one
 * cURL error 28: Operation timed out after 10002 milliseconds with 0 bytes received“
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fjson-decode-error-curl-error-28%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [katereji](https://wordpress.org/support/users/katereji/)
 * (@katereji)
 * [2 months ago](https://wordpress.org/support/topic/json-decode-error-curl-error-28/#post-18871190)
 * Hello [@mahyulan](https://wordpress.org/support/users/mahyulan/)
 * Please, click the button ‘Synchronize with Cloud’ (go to WordPress Admin Page—
   > Settings —> Anti-Spam by CleanTalk —> gray button at the top of the page).
   
   Wait for a few minutes, then refresh the page and check the results.
 * If the issue persists please contact us via our private Ticket System: [https://cleantalk.org/my/support/open](https://cleantalk.org/my/support/open).
 *  Thread Starter [mahyulan](https://wordpress.org/support/users/mahyulan/)
 * (@mahyulan)
 * [2 months ago](https://wordpress.org/support/topic/json-decode-error-curl-error-28/#post-18871214)
 * Yes it solved the problem. Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)

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## Tags

 * [curl error 28](https://wordpress.org/support/topic-tag/curl-error-28/)

 * 2 replies
 * 2 participants
 * Last reply from: [mahyulan](https://wordpress.org/support/users/mahyulan/)
 * Last activity: [2 months ago](https://wordpress.org/support/topic/json-decode-error-curl-error-28/#post-18871214)
 * Status: resolved