Support » Fixing WordPress » Js TinyMc Error

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  • Moderator James Huff

    (@macmanx)

    Volunteer Moderator

    Try deactivating all plugins. If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, try switching to the Twenty Seventeen theme to rule-out a theme-specific issue (theme functions can interfere like plugins).

    Thank you, James,

    I will check all my plugins and I will post back, but it was caused without installing any new plugin.
    Also, I use Alterna theme.

    Kind Regards

    Moderator James Huff

    (@macmanx)

    Volunteer Moderator

    Since that is a commercial plugin, we ask that you please go to their official support channel, so you can get support from the people who know it best: http://support.wpbakery.com/

    Forum volunteers are not given access to commercial products, so they would not know why it is not working properly. Other community members who may have faced your issue might be able to help you but your best bet is your product’s developer. Keep in mind we encourage you to use the official support venues, as it allows the developers to be aware of issues with their code and gives back to the community in a more robust way.

Viewing 3 replies - 1 through 3 (of 3 total)
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