Title: JS support ticket
Last modified: April 26, 2022

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# JS support ticket

 *  Resolved [imrich1110](https://wordpress.org/support/users/imrich1110/)
 * (@imrich1110)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/js-support-ticket/)
 * Hello,
    If I open the ticket, I don’t see the Delete icon to delete the ticket.
   Ticket has no answers or comments. In the settings, the user is allowed to delete
   the ticket but still does not see the Delete icon. Only an administrator can 
   delete a ticket. What’s the problem?

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [JoomSky](https://wordpress.org/support/users/rabilal/)
 * (@rabilal)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/js-support-ticket/#post-15590817)
 * Hi,
 * Ticket delete is available only to admin and agents.
 * User can only close the ticket.
 * We add your point in the development discussion list.
 * Regards,
    Help Desk team
 *  Thread Starter [imrich1110](https://wordpress.org/support/users/imrich1110/)
 * (@imrich1110)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/js-support-ticket/#post-15591432)
 * Even the agent does not see the Delete icon. I only see her if I log in as an
   administrator in Joomla.
 *  Plugin Author [JoomSky](https://wordpress.org/support/users/rabilal/)
 * (@rabilal)
 * [4 years, 2 months ago](https://wordpress.org/support/topic/js-support-ticket/#post-15598297)
 * Hi,
 * Please open support ticket at joomsky.com for Joomla version.
 * Regards,
    Help Desk team

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘JS support ticket’ is closed to new replies.

 * ![](https://ps.w.org/js-support-ticket/assets/icon-256x256.png?rev=3583992)
 * [JS Help Desk – AI-Powered Support & Ticketing System](https://wordpress.org/plugins/js-support-ticket/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/js-support-ticket/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/js-support-ticket/)
 * [Active Topics](https://wordpress.org/support/plugin/js-support-ticket/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/js-support-ticket/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/js-support-ticket/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [JoomSky](https://wordpress.org/support/users/rabilal/)
 * Last activity: [4 years, 2 months ago](https://wordpress.org/support/topic/js-support-ticket/#post-15598297)
 * Status: resolved