JS Conflict

  • Resolved WP Dev

    (@testdev301)


    4 years, 4 months ago

    Hello,

    I have created a multi steps checkout and your plugin JS conflicts with another JS, and some field validations do not work. if I deactivate your plugin then it works fine.

    To share things in detail can you please offer email support? can you please share your email.

    Thanks

    • This topic was modified 4 years, 4 months ago by WP Dev.
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  • Plugin Support Hannah S.L.

    (@fernashes)

    Automattic Happiness Engineer

    4 years, 4 months ago

    Hey there,

    As long as you’re using our Stripe plugin you’re welcome to contact us at WooCommerce.com > My Account > Tickets. You may need to create an account before you can access that page.

    Please include a link to this forum thread, so that we can keep track of what’s already been done.

    However, if our plugin’s JavaScript is conflicting with another plugin, we’ll ask you to disable the other plugin. If Stripe is working correctly at that point, the advice will be to reach out to the other plugin’s developer.

    Moderator Hari Shanker R

    (@harishanker)

    4 years, 4 months ago

    Hi @testdev301

    Just checking-in on this for you to see if you were able to get to the bottom of this. For troubleshooting this in detail, I suggest that you create a ticket with us by visiting: WooCommerce.com > My Account > Tickets.

    Since we haven’t heard from you in a while, I’m going to mark this topic as Resolved. Let us know over the ticket, if you keep running into troubles.

    All the best!

Viewing 2 replies - 1 through 2 (of 2 total)
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