Title: JS AJAX issue
Last modified: August 9, 2023

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# JS AJAX issue

 *  [fixait](https://wordpress.org/support/users/fixait/)
 * (@fixait)
 * [2 years, 11 months ago](https://wordpress.org/support/topic/js-ajax-issue/)
 * Good day,
   after the update OceanWP – JS and AJAX do not work.Please check it.
   Thank you
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fjs-ajax-issue%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  [Shahin](https://wordpress.org/support/users/skalanter/)
 * (@skalanter)
 * [2 years, 11 months ago](https://wordpress.org/support/topic/js-ajax-issue/#post-16959237)
 * Hello [@fixait](https://wordpress.org/support/users/fixait/),
 * Is the issue happens on a fresh installation too?
 * I fully examined the issue you have raised on this topic and could not see it
   on my end.
 * To check the issue, please ensure all Ajax options in Customizer> WooCommerce
   > general options and single products + WooCommerce Settings > Products are enabled.
 * If all Ajax options were enabled and you saw the Ajax didn’t work, please perform
   a basic troubleshooting checkup method and make sure the issue is related to 
   our theme or plugin(s). To do this, deactivate all other plugins, then activate
   them one by one and check for this issue. Continue doing this until you find 
   out what product is causing a conflict with our product. Then provide the details
   as explained above.
 * **Please note that**, if you have any cache plugin or server cache(CDN / Browser
   Cache and Cookies and … JS Combiner and etc), you need to clear its cache contents
   or disable them to see your changes.
 * Please keep us posted.
    Best Regards
    -  This reply was modified 2 years, 11 months ago by [Shahin](https://wordpress.org/support/users/skalanter/).

Viewing 1 replies (of 1 total)

The topic ‘JS AJAX issue’ is closed to new replies.

 * ![](https://i0.wp.com/themes.svn.wordpress.org/oceanwp/4.2.1/screenshot.png)
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 * 1 reply
 * 2 participants
 * Last reply from: [Shahin](https://wordpress.org/support/users/skalanter/)
 * Last activity: [2 years, 11 months ago](https://wordpress.org/support/topic/js-ajax-issue/#post-16959237)
 * Status: not resolved