Title: jQuery undefined position error Last modified: April 30, 2017 --- # jQuery undefined position error * [krunalskywebtech](https://wordpress.org/support/users/krunalskywebtech/) * (@krunalskywebtech) * [9 years ago](https://wordpress.org/support/topic/jquery-undefined-position-error/) * Hallo, I am Pro customer of master slider … I am working on one page website, its woocommerce website without reloading page. I have a master slider on front page when it loads with ajax master slider throw some javascript error which stop my code execution * This is the error which i got when slider loads with ajax call, we are replacing whole body portion while changing the page… * VM35886:20 => Uncaught TypeError: Cannot read property ‘position’ of undefined at window.MSBasicView.p.__locateSlides (eval at (jquery.js?ver=1.12.4: 2), :20:21273) at window.MSBasicView.p.setSize (eval at (jquery.js?ver=1.12.4:2), :20:26541) at window.MSSlideController. p.__resize (eval at (jquery.js?ver=1.12.4:2), :19:29545) at resize_listener (eval at (jquery.js?ver=1.12.4:2), : 19:25623) at dispatch (jquery.js?ver=1.12.4:3) at r.handle (jquery.js?ver=1.12.4: 3) p.__locateSlides @ VM35886:20 p.setSize @ VM35886:20 p.__resize @ VM35886: 19 resize_listener @ VM35886:19 dispatch @ jquery.js?ver=1.12.4:3 r.handle @ jquery.js?ver=1.12.4:3 * I get tiered in finding solution anyone please help me to get me out ?? * Thank you in advance !!! - This topic was modified 9 years ago by [krunalskywebtech](https://wordpress.org/support/users/krunalskywebtech/). Viewing 5 replies - 1 through 5 (of 5 total) * Plugin Contributor [averta support](https://wordpress.org/support/users/averta_support/) * (@averta_support) * [9 years ago](https://wordpress.org/support/topic/jquery-undefined-position-error/#post-9068934) * Hi, * Thank you for choosing Master Slider. * You are using Master Slider Pro, so please ask your question in pro version support forum. * Forum: [http://support.averta.net/envato/support/item/master-slider-wordpress-plugin/](http://support.averta.net/envato/support/item/master-slider-wordpress-plugin/) * Registration: [http://support.averta.net/envato/registration/](http://support.averta.net/envato/registration/) * Our support staff are there to help you to get your answer as soon as possible. * Please let me know if I can be of any further help. * Best, Averta * Thread Starter [krunalskywebtech](https://wordpress.org/support/users/krunalskywebtech/) * (@krunalskywebtech) * [9 years ago](https://wordpress.org/support/topic/jquery-undefined-position-error/#post-9069268) * Hello [@averta](https://wordpress.org/support/users/averta/) support I am not able to login in envato my userid is Lucastan33## will you please solve my issue here ?? * Thanks !!! * Thread Starter [krunalskywebtech](https://wordpress.org/support/users/krunalskywebtech/) * (@krunalskywebtech) * [9 years ago](https://wordpress.org/support/topic/jquery-undefined-position-error/#post-9077164) * Hello, Any one please help me to get this out ?? * Thank you … * Plugin Contributor [averta support](https://wordpress.org/support/users/averta_support/) * (@averta_support) * [9 years ago](https://wordpress.org/support/topic/jquery-undefined-position-error/#post-9080514) * Hi [@krunalskywebtech](https://wordpress.org/support/users/krunalskywebtech/), * Unfortunately, we cannot assist our pro users here. Also, I couldn’t find your user in our site. * In this link : [http://support.averta.net/en/login/](http://support.averta.net/en/login/) you can register with your Envato account. * I guess the problem is with your transition and maybe it is 0. * Please feel free if you have any further questions. * Best, Averta * Plugin Contributor [averta support](https://wordpress.org/support/users/averta_support/) * (@averta_support) * [9 years ago](https://wordpress.org/support/topic/jquery-undefined-position-error/#post-9082545) * Hi, * Could you please register again on our support forum? [http://support.averta.net/en/login/](http://support.averta.net/en/login/) Here you can simply register with your Envato account. Our staff team are there and will help you via tickets. * Best, Averta Viewing 5 replies - 1 through 5 (of 5 total) The topic ‘jQuery undefined position error’ is closed to new replies. * ![](https://ps.w.org/master-slider/assets/icon-256x256.png?rev=1638064) * [Master Slider - Responsive Touch Slider](https://wordpress.org/plugins/master-slider/) * [Frequently Asked Questions](https://wordpress.org/plugins/master-slider/#faq) * [Support Threads](https://wordpress.org/support/plugin/master-slider/) * [Active Topics](https://wordpress.org/support/plugin/master-slider/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/master-slider/unresolved/) * [Reviews](https://wordpress.org/support/plugin/master-slider/reviews/) * 6 replies * 2 participants * Last reply from: [averta support](https://wordpress.org/support/users/averta_support/) * Last activity: [9 years ago](https://wordpress.org/support/topic/jquery-undefined-position-error/#post-9082545) * Status: not resolved