Title: jquery script popup message problem
Last modified: August 20, 2016

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# jquery script popup message problem

 *  [Aloris](https://wordpress.org/support/users/aloris/)
 * (@aloris)
 * [14 years, 4 months ago](https://wordpress.org/support/topic/jquery-script-popup-message-problem/)
 * Hi everyone,
 * From time to time I’m receiving a window that freezes the current page I’m seeing,
   the message says
 *     ```
       "Script without answer"
   
       A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete.
   
       http://example.com/wp-includes/js/jquery/jquery.js?ver=1.6.1:17
   
       now 2 buttons saying "Continue" or "Stop Script"
       ```
   
 * How can I know what is causing this issue to fix it?
 * Thanks in advance

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [14 years, 4 months ago](https://wordpress.org/support/topic/jquery-script-popup-message-problem/#post-2402529)
 * Try:
    – switching to the Twenty Eleven theme by renaming your current theme’s
   folder in wp-content/themes and adding “-old” to the end of the folder name using
   [FTP](http://codex.wordpress.org/FTP_Clients) or whatever file management application
   your host provides.
 * – [resetting the plugins folder](http://codex.wordpress.org/FAQ_Troubleshooting#How_to_deactivate_all_plugins_when_not_able_to_access_the_administrative_menus.3F)
   by FTP or phpMyAdmin.
 * – re-uploading all files & folders – **except** the wp-content folder – from 
   a **fresh** download of WordPress.
 *  Thread Starter [Aloris](https://wordpress.org/support/users/aloris/)
 * (@aloris)
 * [14 years, 4 months ago](https://wordpress.org/support/topic/jquery-script-popup-message-problem/#post-2402587)
 * Hi esmi,
 * Do you think this will fix permanently the script issue?
 * I haven’t do this before and I wouldn’t screw up the site.
 * Do you know a little less “invasive” procedure to fix this? if not I’ll need 
   to try this option.
 * Many thanks again
 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [14 years, 4 months ago](https://wordpress.org/support/topic/jquery-script-popup-message-problem/#post-2402595)
 * I’m sorry but this is part of the initial troubleshooting process. It’s not invasive
   and should not cause any permanent damage.
 *  Thread Starter [Aloris](https://wordpress.org/support/users/aloris/)
 * (@aloris)
 * [14 years, 4 months ago](https://wordpress.org/support/topic/jquery-script-popup-message-problem/#post-2402599)
 * Thanks esmi, in that case I’ll need to try to do what you suggest me.
 * Thanks for your help.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘jquery script popup message problem’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 4 replies
 * 2 participants
 * Last reply from: [Aloris](https://wordpress.org/support/users/aloris/)
 * Last activity: [14 years, 4 months ago](https://wordpress.org/support/topic/jquery-script-popup-message-problem/#post-2402599)
 * Status: not resolved

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