Support » Plugin: jQuery Responsive Select Menu » jQuery Responsive Select Menu causes Visual Composer to malfunction

  • Resolved IdahoAn

    (@idahoan)


    Hi,
    jQuery Responsive Select Menu is causing Visual Composer to malfunction on my website. The frontend editor loads the page but all content is missing. I disabled jQuery Responsive Select Menu plugin and the frontend editor started working again. I reactived it and it malfunctioned again. I really like your plugin and hate to find another one. Please help!
    Thanks again, Ann

    https://wordpress.org/plugins/jquery-responsive-select-menu/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Mickey Kay

    (@mcguive7)

    Hi there,

    Hmmm, I just installed the latest version of both plugins and tested on the latest (4.0) version of WordPress, and my content is showing up just in the front end Visual Composer editor. Here’s a screenshot:
    http://grab.by/zcEI

    Are you still experiencing the issue? If so, have you tried disabling other plugins to see if there’s not some other conflict (I realize this is unlikely since activating/deactivating JRSM seems to toggle the issue as well, but it’s worth checking)?

    If the problem persists, a few things would be very helpful for me to help solve it:

    • Please provide me with as much info regarding your theme, server setup, plugins versions as possible.
    • If possible, it would be helpful for me to be able to see what’s going on on your site when the issue is occurring. If I can’t reproduce the issue, then perhaps we can do a screen share so that I can see what you’re experiencing.

    Thanks for reporting in – we’ll get this sorted!

    Plugin Author Mickey Kay

    (@mcguive7)

    Marking as closed since I never heard back from you. Please reopen if needed.

Viewing 2 replies - 1 through 2 (of 2 total)
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