Support » Plugin: WP Google Maps » “jQuery must be installed” but it is.

  • Resolved Patabugen

    (@patabugen)


    I’m getting the “Error: In order for WP Google Maps to work, jQuery must be installed. A check was done and jQuery was not present. Please see the jQuery troubleshooting section of our site for more information.” error.

    However if I check the browser console (by writing window.jQuery or just jQuery and pressing enter) jQuery appears to be loaded.

    I’ve tried ticking the “Over-ride current jQuery with version ” option in WPGM but I’m getting the same issue (I’ve cleared caches etc).

    Looking at the source jQuery appears to load very early on, though I can’t actually find where WPGMaps is loading.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • There are several places which trigger this message, this one appears to be caused in wp-google-maps-pro\js\core.js near line 193

    This appears to be caused by an unrelated plugin – WooCommerce is throwing errors about Cookies not being defined and if I disable that then WP Google Maps starts functioning. I suspect WooCommerce is killing all JavaScript with it’s errors.

    Jarryd

    (@jarryd-long)

    Hi there

    Thank you for getting in touch with us.

    Unfortunately these forums only support the basic version of our plugin. Please get in touch with us on https://www.wpgmaps.com/contact-us so that I can assist you further with this and look into what could be the cause behind the WooCommerce issues that are affecting our maps?

Viewing 3 replies - 1 through 3 (of 3 total)
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