Title: jQuery Last modified: December 10, 2020 --- # jQuery * [kiwihawk](https://wordpress.org/support/users/kiwihawk/) * (@kiwihawk) * [5 years, 5 months ago](https://wordpress.org/support/topic/jquery-44/) * With the update to WordPress 5.6, the included version of jQuery is also upgraded. This means that old code may now cause errors. * One of those errors is that the menu on mobile devices will no longer work. Works fine on desktop but not on phones. * At this stage to overcome this, I have installed the plugin ‘Enable jQuery Migrate Helper’ which allows me to downgrade to a previous version of jQuery so that the menu works. Obviously this is only a temporary fix. * Will Spasalon be upgraded to fix this problem with jQuery? Viewing 8 replies - 1 through 8 (of 8 total) * [rishi911](https://wordpress.org/support/users/rishi911/) * (@rishi911) * [5 years, 5 months ago](https://wordpress.org/support/topic/jquery-44/#post-13769564) * Hi, kiwihawk * Thanks for mentioning this issue. * Sorry for the inconvenience. We will fix this issue ASAP and release the new update. * Thanks Rishabh * Thread Starter [kiwihawk](https://wordpress.org/support/users/kiwihawk/) * (@kiwihawk) * [5 years, 4 months ago](https://wordpress.org/support/topic/jquery-44/#post-13790043) * Does the latest update (2.1.3) fix the jQuery problem? * [rishi911](https://wordpress.org/support/users/rishi911/) * (@rishi911) * [5 years, 4 months ago](https://wordpress.org/support/topic/jquery-44/#post-13790044) * Yes Update the theme, we have fixed the issue in the 2.1.3 version. * Thread Starter [kiwihawk](https://wordpress.org/support/users/kiwihawk/) * (@kiwihawk) * [5 years, 4 months ago](https://wordpress.org/support/topic/jquery-44/#post-13794908) * Unfortunately this did not work. I have updated Spasalon to Version: 2.1.3 * I find I still need to use the plugin ‘Enable jQuery Migrate Helper’ set to jQuery version Legacy 1.12.4-wp for the menu on mobile phones to work. Even having this plugin set to wordpress default does not make the menu work. * Everything else is working as before except for the menu on mobiles. * [rishi911](https://wordpress.org/support/users/rishi911/) * (@rishi911) * [5 years, 4 months ago](https://wordpress.org/support/topic/jquery-44/#post-13795490) * It is working fine at our end. Maybe any of the activated plugins is conflicted. Deactivate your plugins one by one and check. And if possible share your site URL. * Thread Starter [kiwihawk](https://wordpress.org/support/users/kiwihawk/) * (@kiwihawk) * [5 years, 4 months ago](https://wordpress.org/support/topic/jquery-44/#post-13796688) * [Tender Touch Massage](http://tendertouch.nz) * Thread Starter [kiwihawk](https://wordpress.org/support/users/kiwihawk/) * (@kiwihawk) * [5 years, 4 months ago](https://wordpress.org/support/topic/jquery-44/#post-13796719) * Everything was working fine until I upgraded WordPress and I haven’t added any extra plug-ins. But I will try your suggestion * Moderator [Jan Dembowski](https://wordpress.org/support/users/jdembowski/) * (@jdembowski) * Forum Moderator and Brute Squad * [5 years, 3 months ago](https://wordpress.org/support/topic/jquery-44/#post-14025081) * [@rishi911](https://wordpress.org/support/users/rishi911/) I came across your reply while investigating something else. * I have flagged your account and have archived your admin asks. All of them. * While I know you have the best of intentions, it’s forum policy that you _not_ ask users for admin or server access. Users on the forums aren’t your customers, they’re your open source collaborators, and requesting that kind of access can put you and them at high risk. * If they _are_ paying customers (such as people who bought a premium service/product from you) then by all means, direct them to your official customer support system. But in all other cases, you need to help them here on the forums. * Thankfully are other ways to get information you need: - Ask the user to install the [Health Check plugin](https://wordpress.org/support/plugin/health-check/) and get the data that way. - Ask for a link to the [http://pastebin.com/](http://pastebin.com/) or [https://gist.github.com](https://gist.github.com) log of the user’s web server error log. - Ask the user to create and post a link to their `phpinfo();` output. - Walk the user through [enabling WP_DEBUG and how to log that output to a file and how to share that file.](https://wordpress.org/support/article/debugging-in-wordpress/) - Walk the user through basic troubleshooting steps such and disabling all other plugins, clear their cache and cookies and try again (the Health Check plugin can do this without impacting any site vistors). - Ask the user for the step-by-step directions on how they can reproduce the problem. * You get the idea. * We know volunteer support is not easy, and this guideline can feel needlessly restrictive. It’s actually there to protect you as much as end users. Should their site be hacked or have any issues after you accessed it, you could be held legally liable for damages. In addition, it’s difficult for end users to know the difference between helpful developers and people with malicious intentions. Because of that, we rely on plugin developers and long-standing volunteers (like you) to help us and uphold this particular guideline. * When you help users _here_ and in public, you also help the next person with the same problem. They’ll be able to read the debugging and solution and educate themselves. That’s how we get the next generation of developers. Viewing 8 replies - 1 through 8 (of 8 total) The topic ‘jQuery’ is closed to new replies. * ![](https://i0.wp.com/themes.svn.wordpress.org/spasalon/2.2.5/screenshot.png) * Spasalon * [Support Threads](https://wordpress.org/support/theme/spasalon/) * [Active Topics](https://wordpress.org/support/theme/spasalon/active/) * [Unresolved Topics](https://wordpress.org/support/theme/spasalon/unresolved/) * [Reviews](https://wordpress.org/support/theme/spasalon/reviews/) * 8 replies * 3 participants * Last reply from: [Jan Dembowski](https://wordpress.org/support/users/jdembowski/) * Last activity: [5 years, 3 months ago](https://wordpress.org/support/topic/jquery-44/#post-14025081) * Status: not resolved