Support » Plugin: Spin 360 deg and 3D Model Viewer » Jpg images work but not png

  • Resolved bababooey17


    Hello, we’re trying to switch to png images for the plugin. jpg images work just fine. However, once we switch to png images it does not show up at all.

    Here’s the short-code we’re using to call it. Like I said no issues until images are swapped out for png images.

    [spin360 canvas_name=”s1″ imgs_folder=”img-tour/” imgs_nbr=82 aspect_ratio=1.33333 speed=0.2 loop=true img_type=png]

    Is there something I’m doing wrong here?

    The page I need help with: [log in to see the link]

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