Joinchat Deprecation message

  • Resolved dvharrison

    (@dvharrison)


    1 year, 1 month ago

    Hi

    I have just updated to the latest version and I get this message:

    JoinChatUtil class is deprecated, use Joinchat_Util instead.

    It has also stopped us being anle to assign callers. Please advise what we need to do.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor davidlillo

    (@davidlillo)

    1 year, 1 month ago

    Hi @dvharrison

    Joinchat version 6 that we have just released is not compatible with older versions of Joinchat Premium like the one you have.

    You can downgrade to the previous version of Joinchat 5, or upgrade your Joinchat Premium version to the current version.

    Best regards and thank you for using Joinchat

    Thread Starter dvharrison

    (@dvharrison)

    1 year, 1 month ago

    Ok. How much is the premium version?

    Plugin Contributor davidlillo

    (@davidlillo)

    1 year, 1 month ago

    Hi again. On your website there are “support agents”, so if you have a premium Joinchat account, please contact the Joinchat team through our premium support channel and they will inform you. Best regards.

    Thread Starter dvharrison

    (@dvharrison)

    1 year, 1 month ago

    Ok I just get sent back here. I am assuming that JoinChat Support Agents is now part of JoinChat Premium?

    Thread Starter dvharrison

    (@dvharrison)

    1 year, 1 month ago

    Could I have an answer on this please? Also does your cost include support and updates?

    Plugin Contributor davidlillo

    (@davidlillo)

    1 year, 1 month ago

    Hello @dvharrison

    Support agents have always been part of the premium plugin.
    Of course the premium plugin includes support and upgrades, as long as the annual subscription is renewed. You can see all the features on the Joinchat pricing page, each plan offers different features.

    Have a nice day! 😊

Viewing 6 replies - 1 through 6 (of 6 total)

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