Job $s has started, but not responded for 10 seconds.

Resolved

Zoker

(@zoker)

2 years, 5 months ago

Hi there,

Since some days, I get the following issue, when I manually run my backup job:

I get this error on many sites, but they have a similar setup.

I also noticed following errors in the debug log:

PHP Warning:  Illegal string offset 'run' in /wp-content/plugins/backwpup/inc/class-cron.php on line 133
PHP Warning:  Illegal string offset 'nonce' in /wp-content/plugins/backwpup/inc/class-cron.php on line 137
PHP Warning:  Illegal string offset 'jobid' in /wp-content/plugins/backwpup/inc/class-cron.php on line 141
PHP Warning:  array_merge(): Argument #2 is not an array in /wp-content/plugins/backwpup/inc/class-cron.php on line 145

I’m not sure, if they are causing the issue.

Here is the info from the information tab:

WordPress version	4.7.1
BackWPup version	3.3.4 Get pro.
PHP version	7.1.0 (64bit)
MySQL version	5.6.35
cURL version	7.19.7
cURL SSL version	NSS/3.21 Basic ECC
WP-Cron url:	https://site.com/wp-cron.php
Server self connect:	Not expected HTTP response:
Status-Code: 200
Date: Sun, 15 Jan 2017 12:45:01 GMT
Server: Apache
Expires: Thu, 19 Nov 1981 08:52:00 GMT
Cache-control: no-store, no-cache, must-revalidate
Pragma: no-cache
Set-cookie: PHPSESSID=633b09afb14d632b396630b8ec854d77; path=/
Vary: Accept-Encoding,User-Agent
Content-encoding: gzip
Content-length: 20
Content-type: text/html; charset=UTF-8
Temp folder:	/wp-content/uploads/backwpup-35e9ea-temp/
Log folder:	/wp-content/uploads/backups/logs/
Server	Apache
Operating System	Linux
PHP SAPI	cgi-fcgi
Current PHP user	sub3995_23
Maximum execution time	60 seconds
Alternative WP Cron	Off
Disabled WP Cron	Off
CHMOD Dir	493
Server Time	12:45
Blog Time	13:45
Blog Timezone	
Blog Time offset	1 hours
Blog language	en-US
MySQL Client encoding	utf8
Blog charset	UTF-8
PHP Memory limit	512M
WP memory limit	512M
WP maximum memory limit	512M
Memory in use	16.00 MB
Loaded PHP Extensions:	Core, PDO, PDO_ODBC, Phar, Reflection, SPL, SimpleXML, Zend OPcache, bcmath, bz2, calendar, cgi-fcgi, ctype, curl, date, dom, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, iconv, imap, intl, json, libxml, mbstring, mcrypt, mysqli, mysqlnd, openssl, pcntl, pcre, pdo_mysql, pdo_sqlite, posix, readline, session, shmop, soap, sockets, sqlite3, standard, sysvmsg, sysvsem, sysvshm, tokenizer, wddx, xml, xmlreader, xmlwriter, xsl, zip, zlib

Because of security, I changed the url in the “WP Cron” field.

Even having a clean htaccess file does not help.

If you need any further information, let me know!

This topic was modified 2 years, 5 months ago by Zoker.

Viewing 9 replies - 1 through 9 (of 9 total)

Zoker
(@zoker)

2 years, 5 months ago

Ok, seems to be a php 7.1 error, works good with 7.0
Milos Spasic
(@spale)

2 years, 5 months ago
Hello,

I have the same problem, when I manually run my backup job I’m getting this error:

Job "Full backup" has started, but not responded for 10 seconds. Please check information.

Here is the data from the Information tab:
```
WordPress version	4.7.1
BackWPup version	3.3.4 Get pro.
PHP version	7.1.0 (64bit)
MySQL version	5.6.33-log
cURL version	7.29.0
cURL SSL version	NSS/3.19.1 Basic ECC
WP-Cron url:	/wp-cron.php
Server self connect:	Not expected HTTP response:
Status-Code: 200
Date: Mon, 16 Jan 2017 09:44:43 GMT
Server: Apache
Cache-control: max-age=3600
Expires: Mon, 16 Jan 2017 10:44:43 GMT
Vary: User-Agent
Content-length: 0
Content-type: text/html; charset=UTF-8
Temp folder:	/uploads/backwpup-a32387-temp/
Log folder:	/uploads/backwpup-a32387-logs/
Server	Apache
Operating System	Linux
PHP SAPI	cgi-fcgi
Current PHP user	
Maximum execution time	30 seconds
Alternative WP Cron	Off
Disabled WP Cron	Off
CHMOD Dir	0755
Server Time	9:44
Blog Time	10:44
Blog Timezone
Blog Time offset	1 hours
Blog language	en-US
MySQL Client encoding	utf8
Blog charset	UTF-8
PHP Memory limit	268435456
WP memory limit	40M
WP maximum memory limit	256M
Memory in use	24.00 MB
Loaded PHP Extensions:	Core, PDO, Phar, Reflection, SPL, SimpleXML, cgi-fcgi, ctype, curl, date, dom, filter, ftp, gd, hash, json, libxml, mbstring, mysqli, mysqlnd, openssl, pcntl, pcre, pdo_mysql, pdo_sqlite, posix, readline, session, soap, sqlite3, standard, tokenizer, wddx, xml, xmlreader, xmlwriter, xsl, zip, zlib
```
I cannot downgrade PHP to v7.0, that is not a option.

I really appreciate any help you can provide.

Regards
- This reply was modified 2 years, 5 months ago by Milos Spasic.
rnikolaenkov
(@rnikolaenkovgmialcom)

2 years, 5 months ago

And that’s not the version of WordPress. The situation is similar with WordPress 4.6.2
Flash Buddy
(@flashbuddy)

2 years, 5 months ago
Chiming in 🙂 Strangely, several sites on the same server, a couple fail with this error. Others works fantastic. Go figure.
```
Not expected HTTP response:
Status-Code: 200
Server: nginx/1.10.2
Date: Mon, 16 Jan 2017 23:05:11 GMT
Content-type: text/html; charset=UTF-8
Content-length: 20
Expires: Thu, 19 Nov 1981 08:52:00 GMT
Cache-control: no-store, no-cache, must-revalidate, post-check=0, pre-check=0
Pragma: no-cache
Set-cookie: Array
Vary: Accept-Encoding
Content-encoding: gzip
```
Plugin Author Christina Fuchs
(@vanvox)

2 years, 4 months ago

@all we are currently working on the php 7.1 compatibility issues and there will be an update in a few days.

Flash Buddy
(@flashbuddy)

2 years, 4 months ago

Awesome. I’ll send you some money. Where can I send it to?

alessandro333
(@alessandro333)

2 years, 4 months ago

Hello,

i have the same problem with PHP 7.1.

Do you have any updates on the issue?

Thanks in advance.

Plugin Author Christina Fuchs
(@vanvox)

2 years, 4 months ago

Hi @all,

we have released a new BackWPup version and fixed php 7.1 incompatibilities. You can find more info about the new version 3.3.6 in our blog: https://backwpup.com/backwpup-version-3-3-6-now-available-php-7-1-compatibility/

Cheers
Christina

Milos Spasic
(@spale)

2 years, 4 months ago

That’s a great news! Thanks a lot.