Support » Plugin: JivoChat Live Chat - WP live chat plugin for WordPress » Jivochat plugin not showing up on desktop and blocking scroll on mobile

  • Resolved pimmesz

    (@pimmesz)


    Hi,

    Currently the Jivo plugin is not showing up on desktop. On mobile it has a position: fixed which disables any scrolling or clicking on the mobile version of the page. Is there a known issue with the current version?

    Gr

    • This topic was modified 7 months, 3 weeks ago by  pimmesz.
    • This topic was modified 7 months, 3 weeks ago by  pimmesz.
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  • Plugin Author JivoChat

    (@jivochat)

    Hello dear customer,
    Our plugin shouldn’t affect on scrolling or any other functions on a website. It’s definitely some kind of CSS conflict or something like that.
    Could you please contact our technical support in the chat on jivochat.com
    They will be able to resolve your problem.
    Thank you.

Viewing 1 replies (of 1 total)
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