Support » Plugin: Jetpack by » Jetpck Tiled Gallery not loading.

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  • Plugin Author Jeremy Herve


    I have invalidated the cache for all pictures that were not displayed on your gallery pages.

    Could you try to load the page again in 15-20 minutes, and let me know if you still experience issues?


    Hello, sorry for the late reply. I have only just seen your message. It is 17.22pm and I am still having the same problem.
    Many thanks.

    I am having a similar problem. When opening my tiled gallery in IE 10 (desktop) some images display as tiny thumbnails. F5 or refresh fixes the problem until you navigate away then return to the page again. Chrome and Firefox never exhibit the problem. I’m also using the Responsive theme.

    Hi again, I am still getting the same problem. Can you help please?



    Forum Moderator

    @david.ei – please do not interrupt someone else’s thread – it’s very confusing. You can start your own thread here:

    Plugin Author Jeremy Herve


    @jane I noticed that some of these images are really large. That could be what’ causing the issue. Indeed, if the image is too large and if your server takes longer than 10 seconds to upload the image to Photon, the upload will time out and your image will appear to be broken.

    Could you try to upload differently-named images with a smaller file size, and let me know if it helps?

    @david As WPyogi suggested, you might want to start your own thread, as your problem appears to be different.


    Hello Jeremy. You were right. I have now uploaded smaller images and all works fine. I had thought the images were small enough but obviously not. Thank you very much for your time and effort in answering my question.

Viewing 7 replies - 1 through 7 (of 7 total)
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