Jetpack widget no longer counting clicks and subscribers (again)) | WordPress.org

Resolved coscienzamaschile
(@coscienzamaschile)

3 years, 4 months ago

Hi,
Since some time Jetpack widgets about subscribers and clicks are stuck. Statstics are correct in Jetpack but stuck in public widgets. I deletec cache, expired transients and reconnected Jetpack but this did solve the issue, please help.
Thanks

The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)

Thread Starter coscienzamaschile
(@coscienzamaschile)

3 years, 4 months ago

Please also note that in the past I disabled Cloudflare but it did not resolve

Thread Starter coscienzamaschile
(@coscienzamaschile)

3 years, 4 months ago

Any help??

Plugin Contributor Jen H. (a11n)
(@jenhooks)

3 years, 4 months ago

Hi there!

I’m not seeing a Jetpack connection for your site at https://www.coscienzamaschile.com. You can confirm this in our Jetpack connection debugger as well:

https://jptools.wordpress.com/debug/?url=https://www.coscienzamaschile.com/

I also tried your URL without the www, but it also was not found in our system.

Have you been moving between staging and production sites lately? Could your site be associated with a temporary URL right now?

Thread Starter coscienzamaschile
(@coscienzamaschile)

3 years, 4 months ago

Hi,
I think it depends from your IP and some filtering somewhere.
Since 2018 the website address is: https://www.coscienzamaschile.com/blog/
Please try with a VPN

Thread Starter coscienzamaschile
(@coscienzamaschile)

3 years, 4 months ago

It may be Cloudflare firewall but there is no IP blacklist

Plugin Contributor Jen H. (a11n)
(@jenhooks)

3 years, 4 months ago

HI @coscienzamaschile!

Since we’re working on your Cloudflare config in a different thread, I’m going to mark this one as resolved. Let’s continue in the other thread. 🙂

Thanks!

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Jetpack widget no longer counting clicks and subscribers (again))’ is closed to new replies.

6 replies
2 participants
Last reply from: Jen H. (a11n)
Last activity: 3 years, 4 months ago
Status: resolved