Support » Plugin: Site Kit by Google » Jetpack visitors

  • Resolved Björn

    (@ahrndt)


    Is it possible that the use of Google Site Kit blocks the visitor count of Jetpack? Only pageviews are shown.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support James Osborne

    (@jamesosborne)

    @ahrndt Thanks for reporting. Can you provide more information on this and I would be happy to try and replicate this issue. There is an open GitHub issue in relation to the WordPress dashboard JetPack widget, but if you want to share details or a screenshot on your specific issue I can hopefully assist.

    Nuvem Automação

    (@nuvemautomacao)

    Eu também vi esse problema de uns dias desse pra cá. Já Relatei com jetpack e falaram que o problema é do plugin de vocês. O gráfico do jetpack como mostra na foto ele não mostra quando o plugin de vocês é ativo.

    Foto do Bug

    grillopeg

    (@grillopeg)

    Hi, I’m facing the same problem in 3 sites, all self hosted, all up to date and plugins up to date. If I disable Site Kit the JetPack stats graphics appears again in the dashboard. Only the graphic is missing, the most visited entries are displayed correctly. Thanks in advance.

    Björn

    (@ahrndt)

    Obviously the problem is solved. yesterday there were no visitors shown in the Jetpack’s stats – in the evening they appeared. Maybe a general problem/server problem?

    • This reply was modified 8 months ago by Björn.
    Plugin Support James Osborne

    (@jamesosborne)

    @nuvemautomacao @grillopeg If you want to add your own details of input to that GitHub issue you can keep track there.

    Alternatively feel free to open your own WordPress support topic and we can assist you from there.

    @ahrndt Good to hear it’s working for you now. While the GitHub issue remains open I’ll investigate later today.

    Plugin Support Renee Johnson

    (@reneesoffice)

    Just a quick follow up on this topic that we’ve released version 1.4.0, which includes a fix for this issue. Feel free to update and open a new support topic if you have further concerns.

Viewing 6 replies - 1 through 6 (of 6 total)
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