Title: Jetpack update has broken another plugin
Last modified: August 9, 2017

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# Jetpack update has broken another plugin

 *  Resolved [bjr570](https://wordpress.org/support/users/wsubjr/)
 * (@wsubjr)
 * [8 years, 9 months ago](https://wordpress.org/support/topic/jetpack-update-has-broken-another-plugin/)
 * This is a site under construction on Amazon Lightsail. I’ve tried this on Firefox
   and Chrome, and it happens on both. The Jetpack update appears to have broken
   the visual editor in Ultimate Product Catalogue. From their support forum:
 * > We haven’t changed anything in our plugin that would affect the visual editor.
   > Do you happen to be using the Jetpack plugin? We’ve had reports from some users
   > that there is an issue with the latest version of Jetpack that is causing the
   > visual editor to not work properly in WordPress.
 * When entering a new product you can only paste text into the text area, not the“
   visual” textbox. Once you’ve entered it and saved the product when you go back
   in and view the product it looks like this:
 * [https://goo.gl/photos/eZEwhNKWxyxKvwfNA](https://goo.gl/photos/eZEwhNKWxyxKvwfNA)
 * If you try to go to visual, the text disappears:
 * [https://goo.gl/photos/L1sFdRjhnxYsErKi6](https://goo.gl/photos/L1sFdRjhnxYsErKi6)
 * If you click back to text the text is still gone:
 * [https://goo.gl/photos/Z8FWBnmQYHi6KW5S9](https://goo.gl/photos/Z8FWBnmQYHi6KW5S9)
 * If you click back to visual the textbox disappears all together:
 * [https://goo.gl/photos/Jn2hWZerNLYkgSuR8](https://goo.gl/photos/Jn2hWZerNLYkgSuR8)
 * Both browsers exhibit the same behavior.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fjetpack-update-has-broken-another-plugin%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [lmcc](https://wordpress.org/support/users/lmcc/)
 * (@lmcc)
 * [8 years, 9 months ago](https://wordpress.org/support/topic/jetpack-update-has-broken-another-plugin/#post-9396196)
 * Similar to other problems mentioned regarding “Visual” and “Text” modes.
 * I have two identical sites – one is a development / staging site and the other
   one is production. Only difference between the two is on the DEV site, JetPack
   IS NOT connected to WordPress.com (in settings). No problems with DEV site.
 * Disconnect production site from WordPress.com and production and problems go 
   away.
 * Only way I can get the Production site and JetPack to work with JetPack connected
   to WordPress.com is to roll back the JetPack version to 5.0.
 *  [lamday](https://wordpress.org/support/users/lamdayap/)
 * (@lamdayap)
 * [8 years, 9 months ago](https://wordpress.org/support/topic/jetpack-update-has-broken-another-plugin/#post-9408387)
 * Hi there,
 * Sorry about the delay in writing back to you. The issue is related to a broader
   discussion here:
 * [https://wordpress.org/support/topic/5-2-breaks-text-and-tinymce-widgets/](https://wordpress.org/support/topic/5-2-breaks-text-and-tinymce-widgets/)
 * The latest version of Jetpack is conflicting with TinyMCE – Our developers are
   working on the issue, you can keep track of the progress here:
 * [https://github.com/Automattic/jetpack/issues/7598](https://github.com/Automattic/jetpack/issues/7598)
 * There’s a workaround available at the moment, it requires this plugin to be installed.
 * [https://github.com/georgestephanis/disable-grunion-editor-view](https://github.com/georgestephanis/disable-grunion-editor-view)
 * [https://github.com/georgestephanis/disable-grunion-editor-view/archive/master.zip](https://github.com/georgestephanis/disable-grunion-editor-view/archive/master.zip)
 * It’s just a one-liner to disable the new ui via a filter.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Jetpack update has broken another plugin’ is closed to new replies.

 * ![](https://ps.w.org/jetpack/assets/icon.svg?rev=2819237)
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## Tags

 * [tinymce](https://wordpress.org/support/topic-tag/tinymce/)

 * 2 replies
 * 3 participants
 * Last reply from: [lamday](https://wordpress.org/support/users/lamdayap/)
 * Last activity: [8 years, 9 months ago](https://wordpress.org/support/topic/jetpack-update-has-broken-another-plugin/#post-9408387)
 * Status: resolved