Howdy!
Could you let me know your site’s URL? This may be related to a new process we put in place in a recent version of Jetpack, but would like to confirm some.
If you wish to remain private, you can contact us directly via https://jetpack.com/contact-support/
Cheers!
Something seems to be stopping your site from synchronizing some of its content back to WordPress.com.
Can you please use Jetpack’s Debugger module to send us some more information about your site?
1) Go to the Jetpack page in your dashboard.
2) Click on the Debug link appearing at the bottom of the page.
3) Click the link that says “click here to contact Jetpack support.”
4) Fill in the description box and your name and email address.
5) Click the “Contact Support” button.
Thanks!
I made it, and wrote the examples you asked for in another topic (https://wordpress.org/support/topic/fb-publize-feature).
Thanks! We’ll get back to you soon!
In the meantime, it might be useful to start gathering logs about potential PHP errors on your site, that may block your site from synchronising with WordPress.com. To do so, you’ll need to add the following to your site’s wp-config.php file:
define('WP_DEBUG', true);
if ( WP_DEBUG ) {
@error_reporting( E_ALL );
@ini_set( 'log_errors', true );
@ini_set( 'log_errors_max_len', '0' );
define( 'WP_DEBUG_LOG', true );
define('WP_DEBUG_DISPLAY', false);
define( 'CONCATENATE_SCRIPTS', false );
define( 'SAVEQUERIES', true );
}
Once you’ve done so, errors will be logged in the wp-content/debug.log file on your site. These errors might come in handy when trying to understand the source of the problem.
Any update on this? I turned on debug, no errors loged.
A tested Publicize a little, only scheduled posts not working, I think. I use the alternate wp cron option.
When I go to https://wordpress.com/sharing, there is an error message: “There was an error retrieving your site settings.”.
(Now I’m using an other plugin for FB and Twitter, but Jetpack is better, I would like to return to it.)
You mentioned that you contacted us via email last week; you should have received an answer from us. If things still aren’t working properly, feel free to reply to our email with more details!
I do not get a reply by email, thats why I asked here (looked for it in the spam folder too).
I couldn’t find your email, but I might not be looking for the right email address.
That said, after running some more tests with your site, it seems that some of the requests between Jetpack and WordPress.com are currently blocked. You should see those requests in your access logs, by looking for incoming requests to xmlrpc.php. You’ll see that some of those requests get a 403 (Forbidden) error in response.
Could you try to deactivate your security plugin, and let me know if it helps? If you continue to experience issues, you’ll need to contact your hosting provider, and ask them if they have any security rules that may block some of the requests to your site. If they do, their security logs should tell us more about what rules are being triggered, and why.
Let me know how it goes.
Hi Jeremy!
I think we managed to fix the 403 problem (https://wordpress.com/sharing not showing errors, no errors in log).
Then I disconnected Jetpack and connect again, create the connections to social media, Publicize still not working on scheduled posts.
After that I added the following code, you suggested in other topics:
add_filter('jetpack_sync_listener_should_load', '__return_true');
add_filter('jetpack_sync_sender_should_load', '__return_true');
Didn’t help.
Could you let me know if you use any plugin that may disable, or customize WordPress’ default scheduling system? If so, could you try to deactivate the plugin and let me know if it helps?
Could you also let me know if WP Cron is currently disabled on your site, via the DISABLE_WP_CRON constant?
The cron isn’t disabled, I only use the ALTERNATE_WP_CRON option.
// Alternate cron method
define('ALTERNATE_WP_CRON', true);
Plugins:
CloudFlare 1.3.24 (active)
Custom Headers and Footers 1.2 (active)
Default featured image 1.6 (active)
Disqus Comment System 2.85 (active)
EU Cookie Law 2.9.3 (active)
iThemes Security 5.6.1 (active)
Jetpack by WordPress.com 4.2.2 (active)
Login Logo 0.7 (active)
NextScripts: Social Networks Auto-Poster 3.6.9 (active)
Polldaddy Polls & Ratings 2.0.33 (active)
TablePress 1.7 (active)
Wordpress Language 1.2.1 (active)
WP Crontrol 1.3.1 (active) – I only add dsq_sync_forum job because it sometimes missing.
WP Super Cache 1.4.8 (active)
The cron isn’t disabled, I only use the ALTERNATE_WP_CRON option.
That would indeed have the same effect.
Could you try to deactivate WP Crontrol, and let me know if it helps?
The cron isn’t disabled, I only use the ALTERNATE_WP_CRON option.
That would indeed have the same effect.
Could you try to deactivate WP Crontrol, and let me know if it helps?
Made it.
Added connections, then scheduled a post.
Post: http://ulloi129.hu/2016/08/29/storck-sikeres-klubokra-kellene-epulnie-a-sikeres-valogatottnak/
Not publicized to social media (FB, T, G+).
I deleted the connections after that.
