Support » Fixing WordPress » Jetpack Subscribe Wdiget not working

  • Resolved Lyn O’Leary

    (@olearys3975c41b4f)


    Hi, I am having trouble with getting the Jetpack Subscribe widget to work on my page – it has been added in the sidebar and shows up but does not show an email address to enter (or pop one up) or when you hit subscribe does not pop one up and I’m not sure what I am doing wrong. I have searched everywhere for help and advice, followed all the instructions on the Jetpack (and other Blog help) pages, checked if there are any issues with the Theme and can’t work out what’s wrong. Am doing my head in and frustrated as crazy – I’m sure it must be something stupid I haven’t done but can’t figure it out – PLEASE HELP !

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hi.
    The email input field has .required class, and your css sets .required to be display: none;.

    Thread Starter Lyn O’Leary

    (@olearys3975c41b4f)

    Thanks for the reply – unfortunately I’m not an experienced coder – I do have an idea of what you are referring to but I can’t find the location where that is set in regards the relevant code – the main place I have looked is in the Theme Editor section but I think you are referring to the code for the actual widget and I’m not sure where that is held

    Also, I notice that the screen print in the Jetpack Support info has the Widget title, Optional text to display and subscribe button.

    In my Widget when I go to configure it after adding it to a Sidebar has Widget title, Optional text, Subscribe placeholder and the text in that field is Email and Subscribe button.

    Thread Starter Lyn O’Leary

    (@olearys3975c41b4f)

    Also the theme I am using is the Adaptable Notes theme

    Pls put below css in ‘Additional CSS’ of Appearance -> Customize page.

    #subscribe-email .required {
      display: block;
    }
    Thread Starter Lyn O’Leary

    (@olearys3975c41b4f)

    Yeeeaaay, thank you so much – that has worked – appreciate your help 🙂

    Congrat!

Viewing 6 replies - 1 through 6 (of 6 total)
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