Jetpack by WordPress.com
[resolved] Jetpack stats stuck on zero (2 posts)

  1. cuckoowrasse
    Posted 2 years ago #

    Hi folks,

    I'm sure I'm being incredibly stupid here. For some reason, Jetpack tells me that my blog has had only one view, which I know isn't the case.


    I've read a few similar queries on here and read through all the troubleshooting guides etc, but most people seem to be experiencing a sudden problem with Jetpack, i.e. stats are recorded fine until one day something goes wrong, whereas mine has never worked!

    I've double checked to make sure the stats code is included in the footer, which it is, so cannot figure this out.

    If anyone is able to help I'd be very grateful!



  2. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 2 years ago #

    I visited a few pages on your site, and only some of my visits were recorded. Your caching plugin seems to be keeping old versions of your pages in the cache, where the Stats tracking code doesn't appear.

    You'll want to clear your site cache, and make sure that your caching methods are not too aggressive, and Jetpack Stats should start working normally.

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