Support » Plugin: Jetpack by WordPress.com » Jetpack stats not working

  • Resolved thepeoplesmovies

    (@thepeoplesmovies)


    Been using Jetpack for a while. My issue isn’t major or affecting the site, but Ive noticed Jet pack stats for a while isn’t picking up a lot of my daily posts at my site, Yesterday I posted 11 posts the stats said I posted 1 post, today Ive done 4 so far its saying Ive posted none, last week I posted about 42 posts all week according to Jetpack said I only post 6 posts.

    Anyone have a clue what might be happening ? will it affect my stats figures?

    The page I need help with: [log in to see the link]

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  • Plugin Support KokkieH

    (@kokkieh)

    Hi there,

    Yesterday I posted 11 posts the stats said I posted 1 post, today Ive done 4 so far its saying Ive posted none, last week I posted about 42 posts all week according to Jetpack said I only post 6 posts

    Are you speaking of the Posting Activity section on the Insights tab?

    I see it shows two posts published on 30 June, but there are five posts on your site with that date.

    I don’t see any errors with your Jetpack connection, but it could be a sync issue. I’ve scheduled a full sync for your site. Let’s give that 24 hours to run, then check your stats again. Please let me know here if you see any change.

    This shouldn’t affect your stats, though. The Posting Activity stat could be affected if those posts aren’t properly synced on our end, but that wouldn’t prevent us from recording views on those posts in the Traffic tab of the stats section.

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