Jetpack Stats not working

  • Resolved keithbage

    (@keithbage)


    8 years, 12 months ago

    I am not seeing any Jetpack stats in either my dashboard or on my toolbar. I do see stats if I log in directly to WordPress.org under my account there but not within my own site.

    I have tried deactivating and reactivating the stats in Jetpack but this did nothing.

    https://wordpress.org/plugins/jetpack/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    8 years, 12 months ago

    Can you please use Jetpack’s Debugger module to send us some more information about your site?

    1) Go to the Jetpack page in your dashboard.
    2) Click on the Debug link appearing at the bottom of the page.
    3) Click the link that says “click here to contact Jetpack support.”
    4) Fill in the description box and your name and email address.
    5) Click the “Contact Support” button.

    Thanks!

    ricferr

    (@ricferr)

    8 years, 12 months ago

    I had a similar problem and already followed your instructions.

    Thanks

    RF

    Thread Starter keithbage

    (@keithbage)

    8 years, 12 months ago

    I tried deactivating 6 or so plugins and the stats started working again. What is strange though is that I turned them ALL back on again and the stats still work. Weird!!!

    Anyway, all seems good for now.

Viewing 3 replies - 1 through 3 (of 3 total)
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