Jetpack stats not recording since yesterday | WordPress.org

Resolved madhivanan
(@madhivanan)

3 years, 3 months ago

I upgraded to wordpress 5.6 and deactivated a few plugins. since then jetpack stats are not recording. It showed 10 visits prior to this activity and since then it is staying the same. It is not recording new visits. I deactivated jetpack connection and reconnected it in the hope of getting it working, but to no avail.
Thanks for helping.

Madhivanan.

The page I need help with: [log in to see the link]

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Plugin Support Bruce (a11n)
(@bruceallen)

Happiness Engineer

3 years, 3 months ago

Hi @madhivanan

Jetpack uses a function called wp_footer() to insert the Stats tracking code into your site. Could you check that this function is correctly added to your theme, as explained here?

http://jetpack.me/support/wordpress-com-stats/#missing-wpfooter

You will need to click on the section saying **The Stats feature is active, but no visits are being recorded anymore**.

Thanks!

Viewing 1 replies (of 1 total)

The topic ‘Jetpack stats not recording since yesterday’ is closed to new replies.

In: Plugins
1 reply
2 participants
Last reply from: Bruce (a11n)
Last activity: 3 years, 3 months ago
Status: resolved