Jetpack Stats not loading

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Brandon Kraft

    (@kraftbj)

    Code Wrangler

    11 years, 1 month ago

    Could you say more about where they aren’t loading? On your Dashboard? And/or Jetpack->Site Stats?

    If so, could you check your site’s PHP error logs and let me know if anything is indicated. It looks like the stats are still tracking, so your server may be having an issue loading the dashboard.wordpress.com source for those stats.

    Cheers!

    Thread Starter CloudedDottedMind

    (@cloudeddottedmind)

    11 years, 1 month ago

    Hello! They are not loading in either places actually.

    Any chance you could remind me how to find my php error log? I swear I used to know this stuff… sorry for the n00bness.

    Plugin Author Brandon Kraft

    (@kraftbj)

    Code Wrangler

    11 years, 1 month ago

    Oh, no apologies needed. I would have mentioned it, but it is dependent on how your server is setup. Sometimes it is in the file structure via FTP, sometimes via your hosting provider’s control panel, etc.

    If you’re not sure, your hosting provider’s support can usually point you in the right direction.

    Cheers!

    Thread Starter CloudedDottedMind

    (@cloudeddottedmind)

    11 years, 1 month ago

    Thank you I will check 🙂 – then feedback

    Many Thanks

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Jetpack Stats not loading’ is closed to new replies.

Tags