Jetpack Stats Missing

  • Resolved tmbg2222

    (@tmbg2222)


    7 years, 1 month ago

    The Jetpack Stats for my website (http://bruceskiclub.ca/) are missing prior to March 5. I tried disconnecting and reconnecting Jetpack, but I still only see the stats for the past few days. Prior to this, I had several months of stats showing.

    Shawn

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    7 years, 1 month ago

    With Jetpack, your stats information is connected to a unique blog ID. Sometimes, if a site owner was using a development site or a different address when they set up Jetpack, disconnecting may create a new blog ID. When this happens, it may appear that your stats were lost.

    That’s what happened on your site; it previously used a different site URL, new.bruceskiclub.ca.

    I have fixed the issue, and you should be able to get your Stats and Subscribers back by going to the Jetpack menu in your dashboard, and disconnecting / reconnecting to WordPress.com.

    Thread Starter tmbg2222

    (@tmbg2222)

    7 years, 1 month ago

    Thanks. That fixed it.

    Shawn

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Jetpack Stats Missing’ is closed to new replies.

Tags