Jetpack Stats Lost After Deactivating/Reactivating

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    10 years, 3 months ago

    With Jetpack, your stats information is connected to a unique blog ID. Sometimes, if a site owner was using a development site or a different address when they set up Jetpack, disconnecting may create a new blog ID. When this happens, it may appear that your stats were lost.

    That’s what happened on your site; it previously used a different site URL, dr.underthegunreview.net.

    I have fixed the issue, and you should be able to get your Stats and Subscribers back by going to the Jetpack menu in your dashboard, and disconnecting / reconnecting to WordPress.com.

    connormckelvey

    (@connormckelvey)

    10 years, 3 months ago

    I am having the same problem but the most important thing is that I lost my subscribers. Could you take a look at my post Jeremy?

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    10 years, 3 months ago

    I’m sorry, it seems I had missed your thread.

    I see my colleague Richard replied to the email you sent us a few hours ago. You should be good to go once you disconnect and reconnect to WordPress.com in the Jetpack menu!

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Jetpack Stats Lost After Deactivating/Reactivating’ is closed to new replies.

Tags