Title: Jetpack stats continous load Last modified: August 20, 2016 --- # Jetpack stats continous load * [raphaeloo](https://wordpress.org/support/users/raphaeloo/) * (@raphaeloo) * [13 years, 5 months ago](https://wordpress.org/support/topic/jetpack-stats-continous-load/) * Since yesterday my Jetpack Stats module is loading continuously without any change. it seems like it’s the “continuous scroll loop”. i have to mention that I didn’t install any fresh plugins or did any major changes to the website. My address is: [http://www.raphaeloo.com](http://www.raphaeloo.com) * [http://wordpress.org/extend/plugins/jetpack/](http://wordpress.org/extend/plugins/jetpack/) Viewing 11 replies - 1 through 11 (of 11 total) * [JDLauto](https://wordpress.org/support/users/jdlauto/) * (@jdlauto) * [13 years, 5 months ago](https://wordpress.org/support/topic/jetpack-stats-continous-load/#post-3259228) * I have the same issue but I did update to WP 3.5 * Plugin Author [Jeremy Herve](https://wordpress.org/support/users/jeherve/) * (@jeherve) * Jetpack Mechanic 🚀 * [13 years, 5 months ago](https://wordpress.org/support/topic/jetpack-stats-continous-load/#post-3259230) * Do you experience similar issues when looking at your Site Stats from WordPress. com home page? [https://wordpress.com/#!/my-stats/](https://wordpress.com/#!/my-stats/) * Could you also try to deactivate your cache plugins, and see if that helps? * Thread Starter [raphaeloo](https://wordpress.org/support/users/raphaeloo/) * (@raphaeloo) * [13 years, 5 months ago](https://wordpress.org/support/topic/jetpack-stats-continous-load/#post-3259233) * Well in the end it worked by disconnecting my account and reconnecting it again. However the problem is back because I upgraded to WP 3.5 * Plugin Author [Jeremy Herve](https://wordpress.org/support/users/jeherve/) * (@jeherve) * Jetpack Mechanic 🚀 * [13 years, 5 months ago](https://wordpress.org/support/topic/jetpack-stats-continous-load/#post-3259242) * Do you see any errors when opening your browser’s Javascript Console? [http://webmasters.stackexchange.com/questions/8525/how-to-open-the-javascript-console-in-different-browsers](http://webmasters.stackexchange.com/questions/8525/how-to-open-the-javascript-console-in-different-browsers) * If so, could you paste them here? * [JDLauto](https://wordpress.org/support/users/jdlauto/) * (@jdlauto) * [13 years, 5 months ago](https://wordpress.org/support/topic/jetpack-stats-continous-load/#post-3259257) * I can view my stats when I go to the link [https://wordpress.com/#!/my-stats/](https://wordpress.com/#!/my-stats/) but the not all the stats show. It also says cant load title while plug in is deactivated. Screen shot below. There are no deactivated plugins * [http://jdlautodesign.net/wp-content/uploads/2012/12/Screen-Shot-2012-12-12-at-8.17.29-AM.png](http://jdlautodesign.net/wp-content/uploads/2012/12/Screen-Shot-2012-12-12-at-8.17.29-AM.png) * THis is how it looks in my backend. Just constant loop no stats show * [http://jdlautodesign.net/wp-content/uploads/2012/12/Screen-Shot-2012-12-12-at-8.32.16-AM.png](http://jdlautodesign.net/wp-content/uploads/2012/12/Screen-Shot-2012-12-12-at-8.32.16-AM.png) * Plugin Author [Jeremy Herve](https://wordpress.org/support/users/jeherve/) * (@jeherve) * Jetpack Mechanic 🚀 * [13 years, 5 months ago](https://wordpress.org/support/topic/jetpack-stats-continous-load/#post-3259258) * Thanks for providing the screenshots, it’s very helpful. * I forwarded the issue to our developers, and I will keep you posted. * [Jessica](https://wordpress.org/support/users/kmurraycreative/) * (@kmurraycreative) * [13 years, 5 months ago](https://wordpress.org/support/topic/jetpack-stats-continous-load/#post-3259286) * I was having this issue, and I finally installed this plugin [http://wordpress.org/extend/plugins/use-google-libraries/ ](http://wordpress.org/extend/plugins/use-google-libraries/)– the “use google libraries” plugin – and it resolved the continuous stats load issue for me. * [JDLauto](https://wordpress.org/support/users/jdlauto/) * (@jdlauto) * [13 years, 5 months ago](https://wordpress.org/support/topic/jetpack-stats-continous-load/#post-3259287) * Just added it and it worked as well! Thank you * Plugin Author [Jeremy Herve](https://wordpress.org/support/users/jeherve/) * (@jeherve) * Jetpack Mechanic 🚀 * [13 years, 4 months ago](https://wordpress.org/support/topic/jetpack-stats-continous-load/#post-3259288) * [@jdlauto](https://wordpress.org/support/users/jdlauto/) I am glad to see you’re all set. Do you still experience issues when viewing Stats on WordPress.com? I just had a look at them, and I don’t see the error message about deactivated plugins anymore. * [JDLauto](https://wordpress.org/support/users/jdlauto/) * (@jdlauto) * [13 years, 4 months ago](https://wordpress.org/support/topic/jetpack-stats-continous-load/#post-3259289) * No issues at all now. Everything works as normal with the mention plugin installed * [jarjar08](https://wordpress.org/support/users/jarjar08/) * (@jarjar08) * [13 years, 4 months ago](https://wordpress.org/support/topic/jetpack-stats-continous-load/#post-3259291) * I had the same issue since upgrading to 3.5, I tried all other suggestions: remove and reinstall plugin, activate and deactivate + reconnect to wp.org. If you have FireBug (for firefox) installed and try to view the status, you’ll see heaps and heaps of errors in the console related to JavaScript files hosted on wp.com( for the admin section). * I installed the plugin mentioned above “Use Google Libraries” and it works now. * Some people mention changing themes also (to the default 2012 one), but that didn’t didn’t work for me. * I have WP-SuperCache installed, so I turned it off and back on just to be sure. Just for the record it was still logging stats(I could see them on wp.org even when I couldn’t view them from the JetPack dashboard. Viewing 11 replies - 1 through 11 (of 11 total) The topic ‘Jetpack stats continous load’ is closed to new replies. * ![](https://ps.w.org/jetpack/assets/icon.svg?rev=2819237) * [Jetpack - WP Security, Backup, Speed, & Growth](https://wordpress.org/plugins/jetpack/) * [Frequently Asked Questions](https://wordpress.org/plugins/jetpack/#faq) * [Support Threads](https://wordpress.org/support/plugin/jetpack/) * [Active Topics](https://wordpress.org/support/plugin/jetpack/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/jetpack/unresolved/) * [Reviews](https://wordpress.org/support/plugin/jetpack/reviews/) * 11 replies * 5 participants * Last reply from: [jarjar08](https://wordpress.org/support/users/jarjar08/) * Last activity: [13 years, 4 months ago](https://wordpress.org/support/topic/jetpack-stats-continous-load/#post-3259291) * Status: not resolved