Support » Plugins » JetPack Stats Broken and Plugin Search Broken

  • My JetPack stats stopped working a day or so before I upgraded WP. They worked again for maybe a day, and now I’m back to getting this error:

    We were unable to get your stats just now. Please reload this page to try again. If this error persists, please contact support. In your report please include the information below.

    User Agent: “Mozilla/5.0 (Windows NT 6.1; WOW64; rv:17.0) Gecko/20100101 Firefox/17.0”
    Page URL: “”
    API URL: “”
    http_request_failed: “Empty reply from server”

    I contacted WP support, and they said there’s nothing they can do to to help me. My site is hosted with GoDaddy, and they said there’s nothing they can do to help. I’m hoping maybe someone here can help.

    BTW I also I cannot upgrade to the latest version of JetPack as I no longer have access to the plugins database since upgrading. When I try to search for new plugins, I get this message:

    “An unexpected error occurred. Something may be wrong with or this server’s configuration. If you continue to have problems, please try the support forums.”

    With WP and GoDaddy not willing to help, I’m not sure what my options are. Has anyone else had this problem? What can I do? Thanks!

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