Jetpack stats

  • Resolved olidubois99

    (@olidubois99)


    1 year, 5 months ago

    Hi,

    I have a website (lignessurligne.ca) and I started yesterday an English version of this website (en.lignessurligne.ca), so I made a migration to copy the website and traduce it.

    But when I transferred the website, it transfers my actual stats to my sub-domain and start a new statistic with my actual website in french.

    My question is how can I transfer my old stats and start new stats with my sub-domain, not my principal domain?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Daniel

    (@ihenetudan)

    1 year, 5 months ago

    Hi @olidubois99,

    I’ve moved the stats from the staging site en.lignessurligne.ca.it back to lignessurligne.ca. Please reconnect Jetpack to see the changes take effect.

    Since en.lignessurligne.ca.it is a new site, if you decide to clone/migrate your site similarly in the future, the next step would be to create a new Jetpack connection for the site to prevent this type of issue. There’s more information in our support documentation.

    Regards.

    Thread Starter olidubois99

    (@olidubois99)

    1 year, 5 months ago

    Thank you ! But I connect my lignessurligne.ca jetpack account and I lose all my stats since the creation.

    And can I use the same email adress for the two website ?

    Plugin Contributor Dan (a11n)

    (@drawmyface)

    1 year, 5 months ago

    Hi there

    Sorry about that, I have restored the stats to lignessurligne.ca now. If you want to reset the stats for https://en.lignessurligne.ca/ again, please disconnect Jetpack on that site and let us know so we can make the necessary change. (Note: this is not reversible).

    Thanks

    Thread Starter olidubois99

    (@olidubois99)

    1 year, 5 months ago

    Hi,

    yes this is what I want. Thank you your help !

    I disconnect Jetpack from my en.lignessurligne.ca and I want to reset the stats.

    Thank you !

    Plugin Contributor Stef (a11n)

    (@erania-pinnera)

    1 year, 5 months ago

    Hi there, @olidubois99,

    I’m glad to hear you’re all set now 🙂

    I’m going to mark this thread as solved. If you have any further questions or need more help, you’re welcome to open another thread here. Cheers!

Viewing 5 replies - 1 through 5 (of 5 total)
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