Title: Jetpack SSL
Last modified: August 22, 2016

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# Jetpack SSL

 *  [Danny159](https://wordpress.org/support/users/danny159/)
 * (@danny159)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/jetpack-ssl/)
 * Hey,
 * I have a wordpress site with a SSL installed, it uses cPanel/WHM and the SSL 
   is linked to a shared IP address.
 * Recently Jetpack seems to have come into trouble on the site, so I disconnected
   it and while trying to re-connect I get the following error:
 *     ```
       Your website needs to be publicly accessible to use Jetpack: site_inaccessible
       Error Details: The Jetpack server was unable to communicate with your site https://domain.co.uk [IXR -32300: transport error: http_request_failed SSL certificate problem: unable to get local issuer certificate]
       ```
   
 * I can’t see why reason why it fails as the SSL is valid and works on all browsers
   with no trouble.
    Does anyone have any thoughts on this?
 * Thanks
    Dan

Viewing 1 replies (of 1 total)

 *  Moderator [Samuel Wood (Otto)](https://wordpress.org/support/users/otto42/)
 * (@otto42)
 * WordPress.org Admin
 * [11 years, 4 months ago](https://wordpress.org/support/topic/jetpack-ssl/#post-5504174)
 * [http://jetpack.me/contact-support/](http://jetpack.me/contact-support/)
 * Ask them directly, they can help better than we can. 🙂

Viewing 1 replies (of 1 total)

The topic ‘Jetpack SSL’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 1 reply
 * 2 participants
 * Last reply from: [Samuel Wood (Otto)](https://wordpress.org/support/users/otto42/)
 * Last activity: [11 years, 4 months ago](https://wordpress.org/support/topic/jetpack-ssl/#post-5504174)
 * Status: not resolved

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