Support » Plugins » Jetpack – some people cannot subscribe

  • I’m using WordPress 3.4.2 installed on external server. The blog is here

    The problem I am having is with Jetpack’s “subscribe to blog” function. I have 236+ subscribers. However, two people have told me they have entered their email address, and yet they never receive a confirmation email. I even subscribed for them, and still, no confirmation email.

    And they do not appear in my Subscriptions > Followers > Blog list of subscribers.

    These two people having the problem both have emails in the same domain ( However, I have about 20 other subscribers within that domain, who apparently had no problem subscribing.

    I’m concerned that they are not the only ones having problems subscribing, so I would like to fix this.

    Thanks in advance for your advice.

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